Save

Riu Latino - Adults Only - All Inclusive

4.0 star property
Adults-only beachfront hotel
VIP Access

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024
Reviews
8.4

Very good

Popular amenities

  • All inclusiveAll inclusiveAll inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club5 min drive
  • Popular LocationMujeres Beach7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive
  • Popular LocationNorth Beach90 min drive

Most relevant reviews

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.8/10 Good

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

8.3/10 Very Good

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Eco-friendly toiletries
  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Eco-friendly toiletries
  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Room (M)

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

8.8/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Bathrobes
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room (Swim-Up, U)

10/10 Exceptional

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Eco-friendly toiletries
  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Similar properties

About the neighborhood

Costa Mujeres

Located in Costa Mujeres, Riu Latino - Adults Only - All Inclusive is next to a golf course and on the beach. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Mujeres Beach - 7 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 90 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Isla Blanca - 20 min walk
  • La Cocina - 3 min drive
  • Guy's Burger Joint - 3 min drive
  • So Cal Gourmet Food Emporium - 3 min drive
  • Gusto Italian Trattoria - 3 min drive

About this property

Riu Latino - Adults Only - All Inclusive

Upscale all-inclusive hotel adjacent to a golf course
Take advantage of a free breakfast buffet, 18 holes of golf, and free water park access at Riu Latino - Adults Only - All Inclusive. This hotel is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a facial, a deep-tissue massage, or a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy onsite activities like snorkeling, kayaking, and boat tours. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • 5 outdoor pools with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Beach towels, a 24-hour front desk, and a computer station
  • ATM/banking services, an elevator, and barbecue grills
  • Guest reviews speak well of the beach locale, pool, and helpful staff
Room features
All 594 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 55-inch plasma TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Boat tours
  • Free water park
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Steam room
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Riu Latino Inclusive
Hotel Riu Palace Kukulkan
Riu Latino Adults Only All Inclusive
Hotel Riu Latino Adults Only All Inclusive
Riu Latino - Adults Only - All Inclusive Hotel
Riu Latino - Adults Only - All Inclusive Costa Mujeres
Riu Latino - Adults Only - All Inclusive Hotel Costa Mujeres

Frequently asked questions

Does Riu Latino - Adults Only - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Riu Latino - Adults Only - All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Riu Latino - Adults Only - All Inclusive on Jun 24, 2024 start from $289.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riu Latino - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Latino - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Latino - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Latino - Adults Only - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Latino - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Latino - Adults Only - All Inclusive located?

Located in Costa Mujeres, this beachfront hotel is next to a golf course, 1.7 mi (2.7 km) from Playa Mujeres Golf Club, and 2.1 mi (3.4 km) from Mujeres Beach. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 765 reviews" "
Rating 8 - Good. 191 out of 765 reviews" "
Rating 6 - Okay. 81 out of 765 reviews" "
Rating 4 - Poor. 43 out of 765 reviews" "
Rating 2 - Terrible. 38 out of 765 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Destyne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in May 2024

8/10 Good

Miles

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was supposed to get some credit from Expedia vip but I didn’t . The property is nice clean and a lot of space. No much going on in the resort. They have a nice club at the beach I never seen it used. Also unless you go to the other ruu hotel party there isn’t much going on around day/ night. The workers were not really over friendly, polite and always say hello but is about it. The worse part was drinks had not taste, and I tried many different ones. Either watered down or maybe poor quality liquor? But overall the beach was nice place clean food was ok.
Stayed 4 nights in May 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 6 nights in May 2024

8/10 Good

Erica, Alpine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation said we get $900 credit. It’s bogus. They are more like coupons. You have to spend so much Money to use a voucher. Usually about $15 if you spend $100
Stayed 4 nights in May 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Sabrina

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
There really wasn't anything special about this property. Front desk staff at night were rude. I got sick one night. Yes, i threw up in my room. I did mess up 2 sheets and 1 towel. I left a $50 tip for housekeeping. Upon check out i was informed that i was being charged $96 for 2 sheets, 2 towels and 2 washcloths. I had to pay it because they wouldn't let me leave and i was told they were going to call security on me. I tried paying in cash and Jose who said he was the manager looked at my money and claimsed they don't take cash at the resort because it was against federal regulations.I used cash a the gift shop and they surely accepted my cash as tips.I will be disputing those charges with my bank. They don't have staff to help bring down your bag if you have an early flight. I understand not having a full staff at night but there should be a skeleton crew. Also i never stayed at a restored that doesn't offer room service. Hopefully your remote works because they don't have extras. The best part about my trrips was spending time with friends. I returned May 20th and went to urgent care May 22th. I had to submit a stool sample. My doctor notified me that i had a parasite. I wasn't sick because i was hungover. Parasites come from contaminated foods, beverages and feces. I'm disgusted. PLEASE PLEASE DON'T GO TO THE RIU LATINO. I''m on antibiotics for 10 days.
Stayed 4 nights in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dr. Drink had a blast!!
Stayed 5 nights in May 2024

10/10 Excellent

Coats

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food options
Stayed 4 nights in May 2024

10/10 Excellent

Frank D Hicks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing we took full advantage of the 5 pools and 2 swim up bars- the beach was clean and we still got full service. Every time I travel I book with Riu
Stayed 4 nights in May 2024

2/10 Terrible

Kassandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i did not like that i was charged $88 for some bedsheets and towels that were apparently “dirty”. they said pillow cases and we had to use the decorative pillows to sleep on because of how thin the 2 pillows they gave us. I will NOT be coming back and i will be telling my friends, family and FACEBOOK to not come here. and the food is TERRIBLE and it makes you feel like you in jail, and i been in jail before
Stayed 6 nights in May 2024

6/10 Okay

Stacey

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Ray

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was good just would like a better selection of food
Stayed 5 nights in May 2024

10/10 Excellent

Farra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was breath taking! we didn't even get to fully walk around but the ambiance was amazing for the days we stayed. The food was decent, the bartenders (Mr. TACO) by the pool got us super lit ! definitely would come back.
Stayed 3 nights in May 2024

10/10 Excellent

Yesica Adilene

Liked: Cleanliness

10/10 Excellent

MIT

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Friendly staff. Good hotel
Stayed 6 nights in May 2024

10/10 Excellent

Bryant

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything.
Stayed 7 nights in May 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was tasteless. I had high expectations because I love Mexican food and was expecting some flavor and more options
Stayed 4 nights in May 2024

8/10 Good

Clement

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend and come back again if I were to revisit Cancun. Food was decent, could be better but I have no complaints as I never got any food poisoning. The staff were extremely nice and engaging with everyone, people around the resort were also very nice and friendly. Just wished that the beach was a little closer to the resort (~2min walk from edge of resort), more elevators so I didn’t have to walk 4 floors up to room, and cheaper excursion.
Stayed 6 nights in May 2024

10/10 Excellent

Zoe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how welcoming the staff were. The transportation was a little bit uncomfortable when traveling on shuttle bus's. Overall was a great experience and I will be back.
Stayed 5 nights in May 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to say this resort is above and beyond anyplace I've ever stayed but I cant. For the most part it's great. They are very welcoming with cocktails in hand when you arrive and acknowledge any special event you might be celebrating. The staff is great! Everyone is so friendly and entertaining. Our house keeper, Paola, went to great lengths to make sure our room special nearby every day. The drawbacks: The resorts is quite far (45 mins or more) from the airport and other activities. The food is seriously subpar. Breakfast buffet was good but that was about it. Other buffets had lots of choices but not very tasty at all. As for the restaurants, IF you can get in one, fixed menu and again not very good food. My other issue was the onsite water sports. They offer the usual but the surf is to rough and unprotected to do anything other than just play in the water. Lastly, they could use another set of elevators at the opposite end of the hotel. If you have an ocean front room (or one near there) be ready to walk a lot or take a hike up lots of stairs.
Stayed 4 nights in May 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Kacie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water slides!
Stayed 4 nights in May 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first out of country vacation, I was nervous at the beginning of the trip. After my experience at Riu Latino, I will definitely be taking vacations more often
Stayed 5 nights in May 2024

8/10 Good

Matthew

Traveled with group
Liked: Staff & service, property conditions & facilities
Unsafe property outside resort
Stayed 5 nights in May 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO