Find Hotel with a Concierge in Tulum

"This is just about perfect! Your own beach. Your own pool. Edwin and Erma were incredible - we were there during a storm and Edwin worked hard to keep the generators going and our power was undisputed (most of the other houses we noticed had no lights) Erma provided impeccable term down service and we enjoyed a beautiful meal cooked by our hosts right on the beach - incredible lobster and margaritas. Hosts were also very mindful about our privacy - just perfect. Mack was 100% reachable and...

"Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk! "

"Beautiful view and nice location "

"Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there."

"Nice property beautiful room"

"Local thief’s broke in to our room broke into the safe and stole all are money and jewelry We reported to the local police and hotel management have videos of the break in. The hotel have donde nothing for compensate our losses worst resort ever be aware. "

" My friends and I booked a trip to Tulum, and we used hotels.com to find a condo near the beach. Overall, we were very satisfied with the location, service, and condition of the condo. Initially, our first condo had no working Wi-Fi. Our contact, Lenin, was very helpful and immediately sent workers to investigate. Because it was going to take a couple of days to get the Wi-Fi working, he offered to move us to another condo. It was in the same complex, but a different building. It was honestly...

"Great location, gentle staff, very practical and charming apartment, fabtastic swimming pool. Thanks again for everything!"

"Great hospitality. "

"All good so far , amazing reception team as well room / guest service "