"Check-in started off with not getting the room I reserved. My family and I ended up having to split up and stay in separate rooms. We were initially given adjoining rooms but the adjoining room had someone in it when we went to open the door. That customer was not happy. We ended up with another room down the hallway. I didn’t make a big deal out of it because that’s not my style. However, we were not charged for the other room and our early check-in fee was waived. It was a lot of back and...