Find Smoking Hotels in Playacar, Playa del Carmen

"Todo excelente sin queja alguna pero si es necesario tener un vehículo a la puerta para mínimo ir al súper ya que todo queda retirado desde esa ubicación para hacerlo caminando"

"Very simple, clean and quiet hotel with great location."

"Older building and condos are a bit dated but very clean and quiet and very close to main entertainment district. Pool is also very nice and swim up bar is fun when open."

"We had a great time with our kiddos and loved the playroom option! So handy!!! "

"Love this property and I've stayed here multiple times per year since 2018. I had an unfortunate experience this last trip, with the front desk guy, who basically harassed me by text message after I departed, because I didn't tip him for holding my cell phone at the front desk when I left it in the room after check out. He was new(er) to the team and I don't know what staffing changes they have had there...but that left a very sour taste in my mouth and I don't know if I will ever return to...

"The first all-inclusive hotel I’ve ever been to that did not refill the fridge in the room. Staff is absolutely incredible."

"It’s was a fun stay lots of aquatic activities "

"The staff was excellent! We were treated very well. This is an older property but well maintained. The only concern is that the pool didn't stay clean. Maintenance seemed to be working on the pumps and electrical the entire week we were there but didn't seem to get it resolved. "

"We arrived and were informed with zero notice that the condo has maintenance issues (no explanation of what exactly the problem was) and they would be placing us in another sister unit 30 blocks north Plaza Paraiso. Was told it would only be for a night or 2, then 4-5 days, then our whole 10 day trip. Very unhappy with sister property. Very unhappy with property severe lack of communication. Went by the property and others staying there - feel confident overbooked and just put us wherever...