"It was an interesting check-in due to computers being down, so an authorization form was required to fill out and submit via my cell phone. The process was handled well overall; however, once I was in my room a couple used their access card to enter my room. Since I had secondary latch down they physically couldn’t enter, so they knocked. Since this happened my room cards were subsequently disabled which voided my access to WiFi. I had already driven hours and worked a full ER shift, so I was...