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"There is so much to love about this resort! The grounds are outstanding. The food is way above average. The staff are very friendly. The only complaint I have is that they need to do something about people who will put towels on chairs at the pool and on the beach and never show up all day! They need to go back to issuing just one beach towel per person so that you can't reserve a chair at the beach and then stay up at the pool all day."

"Great time with family"

"We love that you could snorkel and see lots of fishes right there from the hotel. Yes, the restaurants are not cheap but great service and good food. The whole hotel staff from room service to restaurants, pool food service, concierge etc were very nice, accommodating and available. We will go back in a heart beat! "

"Absolutely what we needed, didn’t hardly leave the resort for the 5 nights we were there, and there was no need to. Westin staff are terrific, and the facilities were just what we were looking for, relaxing and easy to access. Fit our priorities perfectly. I had a great time jumping into the ocean from the dock. Snorkeling wasn’t the most glamorous, but there were fish aplenty and that wasn’t the reason for our stay, anyway. The A/C in the room (7th floor) worked like a charm and we enjoyed our balcony periodically, especially morning or around sunset, as it got plenty hot during the majority of the day. As a runner, I got out and went up and down the main road and I was pleased that others were out in like kind in the mornings every time, no safety concerns. The resort is beautiful, highlights are the rooftop pool, the waterfall shower in the room, the views from just about anywhere on the property at sunset, and the restaurants’ outdoor dining. We’re not much for room service or super swanky amenities, so can’t comment on anything to do with that, but the room was well-appointed, the housekeeping was great, and with the all-inclusive program (we had the blue wristband, lower tier), they’re always happy to replenish the in-room drink fridge, bottled water, etc. That all-inclusive option is WELL worth it, even if only going to eat at Cuzamil twice, for instance, during a stay. We had five nights and totally took advantage of the meals with our wristbands again and again."

"This place was absolutely amazing. It’s conveniently located walkable to the main town and the amenities of the hotel are fantastic every single person that works there is so friendly, but specifically we would like to acknowledge Mayra- coffee bar Angel - coffee bar Victoria - food server at Italian restaurant The beds were very comfortable, the view was like no other just spectacular and the room had a large jacuzzi style tub that you could enjoy while looking out at the beautiful view of the ocean. Thank you to the Palace and all the staff for the most wonderful experience. "

"Everything was spectacular "

"Great pools great beach"

"I cannot say enough about our stay. We didn't want to leave. Already booked for next year !"

"I will be back"