"When we arrived, I was told at the desk that there was no reservation for us. Then he checked again after I said it was paid for and verified. That was a little frightening and off putting. The hotel itself was lovely, full of antiques and art. There is construction ongoing behind the hotel which is very loud and makes it difficult to get a good night's rest. I love the Roma Norte area which offers lots of great places to eat and have cocktails but would recommend checking to see if construction...