6/10 Okay
Ailyn
Traveled with group, Traveled with family
May 19, 2024
We love the beach area with lots of coconut trees for a shade, loved the theater too. The restaurants food were ok and the restaurant itself were so hot specially at the Grill no fans, we where placed without air-condition during our dinner and it was so awful, we weren't able to enjoy our dinner at all. Eleven of us in our group noticed staff at the restaurant for dinners always in a rush. It has been every year for the past 5 yrs. coming to Cancun, Isla Majeures, Playa del Carmen the staff always do things above and beyond but the staff in Catalonia Grand they can't deliver what they promise to me did happened 3 times. I did finally give up and said to my group not coming to this brand again Sorry.
Ailyn
Stayed 6 nights in May 2024