8/10 Good
Brittany Danielle
Traveled with partner
Jun 5, 2024
Liked: Cleanliness, staff & service, amenities
The room smelt musty. At first I wasn’t too concerned but as the nights went on I noticed I started to have allergy/respiratory issues. When we would turn off the AC I didn’t notice my symptoms as much. I suspected that the temperature difference between the AC and the outside created a moist enough environment for mold to grow. We even noticed water dripping from the AC vent. Whenever we would turn off the AC or leave the room my symptoms would subside…I’m highly allergic to mold, so I suspect that was the cause of my problem. I didn’t bring this to attention, so I cannot confirm that this was in fact what happened. However, I have strong suspicions this was the case. Additionally, we were on the second floor near the pool. The bands and activities were so pound at night that we couldn’t sleep. The only saving grace was that they ended at 10pm. Other than that, the overall experience was good. Staff was amazing!! Food was okay, but nothing to brag about.
Brittany Danielle
Stayed 7 nights in May 2024