伦敦 5 星级酒店

“位于机场五号航站楼，去市区可以坐火车快车去London Paddington Station伦敦市中心，15分钟一班很方便。这个宾馆作为旅行落脚点不错，其他就无所谓了。”

“Very friendly staff, convenient location.”

“Great location”

“I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I……

“The hotel facilities are great. The overall services are excellent, especially bellman Ricky and doorman are very helpful. But the recep desk has some issues there. Checked me into a dirty room (being cleaned), and no apology from anyone from reception ! ”

“The shower head water was weak, room overall too dark. Is quite noisy during night too due to the wind caused some banging sound outside the building ”

“The room is well equipped with good amenities. However, there is no window in the room and the lights were a bit dark. On the second day, we expected housekeeping but it was not done until we requested.”

“Great location for my trip. My room was perfect for what was needed. I did not have time to use any of the other facilities but would definitely use agarin.”

“Very disappointed. Not like the pictures at all. ”

“The hotel istabit old but well maintenance Staff are very helpful .. My room got priblem with wire noise sounds by e Receipton staff in 8Mins that arrange new room for me location also located in heart of london ..very nice area ”

“Convenient location. Staff helpful. Space is a bit small. ”

“Everything is good! Bell boy service is very good, very smart and helpful ! But The staff who cleaned the room was average, because he would mess up my pajamas and comb them! Won't fold well! In addition, the hotel's front desk female staff even less commendable, because she was very helpful, because I do not make a long distance phone call to the driver, I hope she can help, she finally did not help me, I'm your customer, why not help me?”

“Excellent for everthing”

“Good location, good hardware but services can be improved. We arrived at 11am and were told room would not be ready until 3pm, but room was still not ready when we returned at 5pm. Staff rushed to assign another room to us which was obviously prepared for other client as shown by the greeting card in the room. Also, doormen were not so attentive as expected”

“Top hotel. Beautiful and quiet rooms, lovely pool and friendly staff”

“這間飯店非常的豪華舒適與美好，但少部分的服務人員，對亞洲人似乎有非常明顯的種族歧視與分別對待。這部分讓我感到相當遺憾。”

“The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.”

“Beautiful hotel with fantastic staff and amenities. Buffet breakfast was amazing. Rooms were clean and comfrtable. Staff was friendly and very helpful. ”

“環境清靜，靠近hyde park, 交通也方便。”

“The hotel is very nice and clean. The staff are very helpful and polite. ”