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Casa Dona Susana

3.5 star property
Adults-only beach hotel
VIP Access

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Casa Dona Susana

Interior
Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Reception
Standard Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Interior detail
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • All inclusiveAll inclusiveAll inclusive
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380
  • Popular LocationPlaya de los Muertos2 min walk
  • Popular LocationLos Muertos Pier3 min walk
  • Popular LocationMalecon3 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)30 min drive
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

8.4/10 Very Good

Highlights

Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Puerto Vallarta

Located near the beach, Casa Dona Susana is in Romantic Zone, a neighborhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Bay of Banderas. Los Arcos and Vallarta Zoo are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Visit our Puerto Vallarta travel guideOpens in a new window

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 2 min walk
  • Los Muertos Pier - 3 min walk
  • Cuale Island - 7 min walk
  • Malecon - 3 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive

Restaurants

  • Pancho's Takos - 2 min walk
  • Joe Jack's Fish Shack - 2 min walk
  • Mar y Vino - 1 min walk
  • Lix by Xocodiva - 2 min walk
  • Margarita Grill - 2 min walk

About this property

Casa Dona Susana

Hotel near Malecon
Located close to Playa de los Muertos, Casa Dona Susana provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), wedding services, and ATM/banking services
  • Multilingual staff, meeting rooms, and a porter/bellhop
  • Massage treatment rooms, a gift shop, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels

All inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Does Casa Dona Susana have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

How much does it cost to stay at Casa Dona Susana?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Casa Dona Susana on Jun 25, 2024 start from $88.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Dona Susana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Dona Susana?

Self parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Casa Dona Susana?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Casa Dona Susana?

Check-out is at noon.

Are there all-inclusive benefits at Casa Dona Susana?

Some rate plans available at this property are all-inclusive.

Where is Casa Dona Susana located?

Located in Romantic Zone, this beach hotel is steps from Olas Altas Street and Playa de los Muertos. Malecon is 1.1 mi (1.7 km) away.

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 298 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel
Stayed 5 nights in May 2024

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness
The location in Old Town, to the beach and restaurants was excellent. I would consider staying there again.
Stayed 9 nights in Apr 2024

10/10 Excellent

Magdelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Apr 2024

8/10 Good

Micah

Traveled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Angel

Liked: Staff & service
Although the location of this adults only hotel is perfect and the staff is super informative and welcoming there were a couple of issues that negatively impacted my stay. First of all the construction next door was unbearable especially in the morning. Also the bed is not all that comfortable. Location is excellent but I will most likely not stay there again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s was close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great !
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location. Safe and quiet. Love the rooftop pool and cafe. Smart tv, breakfast buffet, water pressure…smiling!
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet property
Stayed 5 nights in Apr 2024

10/10 Excellent

Michele Anne Marie, Peterborough

Stayed 10 nights in Mar 2024

10/10 Excellent

Scott, NEW YORK CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Darren

Traveled with partner
Disliked: Amenities, property conditions & facilities
The area around the pool was very slippery and I saw a couple people fall during my stay. There is major construction on both sides of the hotel
Stayed 10 nights in Apr 2024

10/10 Excellent

Giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you go to PV and don’t want to stay in a resort, but close to everything and experience a real life of this Beautiful town check this place out!!
Stayed 3 nights in Apr 2024

8/10 Good

Adolfo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay , pool area is very nice and relaxing .
Stayed 4 nights in Apr 2024

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff! Pool was a bit cloudy, could have used some attention…
Stayed 7 nights in Apr 2024

10/10 Excellent

Angelo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful hotel in the middle of a busy area. The rooms are small but the rooftop pool and bar are fantastic. The staff were great. The hotel is beautiful. The beach is only a block away.
Stayed 4 nights in Apr 2024

6/10 Okay

Angelica

Traveled with partner
Liked: Staff & service
Small hotel in the romantic zone of PV, but there is no ocean view the only window is to the courtyard
Stayed 5 nights in Apr 2024

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, maybe a bit old fashioned but the rooftop patio and pool are new and a great place to chill.
Stayed 5 nights in Apr 2024

10/10 Excellent

Andres Felipe Gonzalez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice an cozy hotel. Friendly staff and having access to additional amenities at Los Arcos adds a lot of value to Casa Dona Susana
Stayed 4 nights in Apr 2024

10/10 Excellent

Kiely

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little hotel. Quiet pool on the roof with a bar for drinks and food. One block from the beach. Lots of shops and restaurants around.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel is great. The food is excellent at Los Arcos. 2 things- it’s very loud Friday/Saturday night. Also- we missed a night due to a flight cancellation and they wouldn’t let us stay an extra night for free. Not cool.
Stayed 6 nights in Apr 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 4 nights in Apr 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Loved the staff, very warm and friendly. Front desk Joel was especially helpful with IT problems. Gracias amigo. Excellent breakfast buffet daily. Disliked assigned room on check-in but was able to upgrade without problem. Extra cost was a bummer but so worth it. Loved the rooftop pool but the Margaritas were not the greatest.Great staff throughout this small (3) hotel group .Always helpful. Please be sure and tip them generously. The best part of this place was not having kids around. Made for a super relaxing week for me.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying here. The beach access is great! Everyone on property was friendly and accommodating.
Stayed 4 nights in Mar 2024