2/10 Terrible
Emanuel
Business traveler, Traveled with family
Jun 4, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to cancel my order, this place have good points calcifications 4.5 but is fraud. I think is a really bad place to go never recommended!!. The receptionist in front desk gave me the 140 room number. this room was completely un-safe the air conditioning It doesn’t work, the shower do not drain full of water, the smoke essence impregnated in the room, the carpet was wet and also they had bugs, cockroaches including the bathroom and also in the ceiling. I couldn’t stay there more than an hour. I was trying to figure it out what I can do to resolve the situation because I don’t like the confrontation but I just leave the place an d try to cancel de reservation and the man in the front desk told me that was not possible I just think any human been don’t deserve this kind of place. I couldn’t believe that thing. At that place everywhere there I looked I just watched a mess it about something i couldn’t believe exist. un-safe sanitary conditions at all. the door double lock it wasn’t work too. I don’t want to continue. Just I was not stay there and I really don’t recommended absolutely not. I I want my money back.
Emanuel
Stayed 1 night in Jun 2024