Galway Heights Hotel

4.0 star property
Upscale hotel with free valet parking and fitness center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Galway Heights Hotel

Front of property - evening/night
Garden
Corner Luxury Double Or Twin Room With Mountain View and Estate View | Frette Italian sheets, premium bedding, memory foam beds, minibar
Courtyard
Front of property - evening/night
Reviews
8.8

Excellent

Popular amenities

  • BarBarBar
  • GymGymGym
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Upper Lake Rd, Nuwara Eliya, CP, 22200
  • Popular LocationLake Gregory9 min walk
  • Popular LocationPedro Tea Factory6 min drive
  • Popular LocationLover's Leap Waterfall6 min drive

Most relevant reviews

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Room options

Deluxe Double or Twin Room, Non Smoking, Courtyard View

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Deluxe Double or Twin Room, Non Smoking, Mountain View

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Presidential Suite

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Memory foam bed
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Standard King

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Frette Italian linens
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Junior Suite, Non Smoking

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Memory foam bed
Blackout drapes/curtains
Separate bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

Corner Luxury Double Or Twin Room With Mountain View and Estate View

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

About the neighborhood

Nuwara Eliya

Located in Nuwara Eliya, Galway Heights Hotel is in a shopping district and near a boardwalk/promenade. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pedro Tea Factory and Hakgala Botanic Gardens. Explore all the area has to offer with hiking/biking trails and horse riding.

What's nearby

  • Lake Gregory - 9 min walk
  • Assemblies of God Church Nuwara Eliya - 5 min drive
  • Nuwara Eliya Golf Club - 6 min drive
  • Pedro Tea Factory - 6 min drive
  • Lover's Leap Waterfall - 6 min drive

Getting around

  • Haputale Railway Station - 55 min drive

Restaurants

  • Ambal's Hotel - 5 min drive
  • t-lounge by Dilmah - 5 min drive
  • The Pub - 5 min drive
  • Pizza Hut - 5 min drive
  • Grand Indian Restaurant - 5 min drive

About this property

Galway Heights Hotel

Upscale hotel in a shopping district
A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Galway Heights Hotel. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
Room features
All guestrooms at Galway Heights Hotel boast comforts such as premium bedding, as well as amenities like late night room service and free WiFi.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • Rainfall showers and bidets
  • 32-inch LED TVs with premium channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property

Property is also known as

Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya

Frequently asked questions

Is Galway Heights Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Galway Heights Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Galway Heights Hotel on Jun 14, 2024 start from $78.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Galway Heights Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Galway Heights Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Galway Heights Hotel?

Check-out is at noon.

Does Galway Heights Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Where is Galway Heights Hotel located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Lake Gregory, Galway Forest Reserve, and Assemblies of God Church Nuwara Eliya. Holy Trinity Church and Victoria Park are also within 2 mi (3 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Balarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a pretty relaxed environment and the staff were awesome!
Stayed 2 nights in May 2024

6/10 Okay

Kamani, London

Traveled with partner
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Stayed 1 night in Feb 2024

10/10 Excellent

Anendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Stayed 1 night in Feb 2024

10/10 Excellent

HARIHAR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
Stayed 1 night in Feb 2024

6/10 Okay

Raj

Liked: Staff & service
Average stay, rooms basic facilities, basic. Staff were helpful though.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ravitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean n confy rooms
Stayed 1 night in Dec 2023

8/10 Good

Shashi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Stayed 1 night in Nov 2023

10/10 Excellent

Shanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Andreas Roland

Stayed 1 night in Jan 2023

10/10 Excellent

Vinosha

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
Stayed 2 nights in Jan 2020

10/10 Excellent

Dickson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.
Stayed 1 night in Dec 2019

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Modern Hotel with warm and caring Staff
We had a very pleasant stay at the Galway Heights hotel in Nuwara Eliya. We were doing a tour of the Island so it was a very welcome stopover after leaving Gaille earlier that day. The roads are not very good in trying to get there, so you need to give yourself plenty of time. The hotel itself is a very modern building, and recently new, so it is a very nice place to stay. We were looked after so well by all the staff, and got a warm welcome, a comfy seat, and a refreshing drink, while a member of staff checked us in, which all happened so quickly that we were shown to our room in no time at all. Such fantastic service really means so much to tired guests who just want to get sorted, and get to their rooms, therefore we thank sincerely all the wonderful staff of the Galway Heights Hotel. For anyone interested in dining at this hotel, I have to say that the food is delicious, and well worth a try. We had such a wonderful young man look after us in the restaurant for all our meals. His name was Arul, and a more pleasant and friendly young man you could not find, we are so indebted to him for making our stay at the Galway Heights such a memorable one, and therefore because of his warm welcome and great attention to detail while we were there, would highly recommend this lovely Hotel and its caring staff in all departments to family and friends or anyone wishing to travel to that lovely area of Sri Lanka. Many Thanks to all from two very satisfied Irish Guests.
Stayed 1 night in Dec 2019

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in local hotel
Nice local hotel to stay in. Staff were very welcoming and the hotel has everything you need. We enjoyed the fresh omelette cooking station in the morning! nly downside was the room was cold, but we were giving a little heater to put on.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are Clean, friendly staff, good location
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its comfortable for one night only
It was great. The hotel was clean and great service. But management should brighten the hotel with flowers and decor. It was very dull and dark. No entertainment. Only one resturant which is not opened all day. Its not in the city, its deep into the forest. Its great for one night only.
Stayed 1 night in Nov 2019

10/10 Excellent

EMAD, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely place.
Hotel was great and in a good lication. I like the services provided. Staff and manager were very friendly. Thanks all
Stayed 1 night in Sep 2019

8/10 Good

Susan

Stayed 1 night in Sep 2019

8/10 Good

Sena, Adelaide,Australia

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Preserved nature close to the property. Free bike renting is an added advantage.
Stayed 2 nights in Sep 2019