2 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)

Reviews of Trump International Beach Resort

4.5 out of 5
Trump International Beach Resort
18001 Collins Ave, Sunny Isles Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 1473 out of 2796 reviews" "
Rating 8 - Good. 556 out of 2796 reviews" "
Rating 6 - Okay. 342 out of 2796 reviews" "
Rating 4 - Poor. 219 out of 2796 reviews" "
Rating 2 - Terrible. 206 out of 2796 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Ocean views
Stayed 4 nights in May 2024

2/10 Terrible

Hernan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos quedamos sin agua caliente desde las 8 de la noche hablamos y solo decían que ya iba a quedar y no quedó listo hasta el día siguiente las personas de ahí nunca nos resolvieron nada en ves de eso se molestaron porque les hablábamos para preguntarles nuestro vuelo salía temprano no pudimos bañarnos y teníamos una cena a la cual tampoco pudimos ir pues habíamos estado en la playa y era necesario bañarnos no recomiendo ni volvería a quedarme ahí todo es comprensible si te atienden y te explican lo que está pasando pero no es comprensible cuando se molestan y te hablan mal en ves de darte soluciones pésimo servicio
Stayed 3 nights in May 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!! Room was a little worn but had everything we needed and beds were comfortable. Good location.
Stayed 2 nights in May 2024

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived till the moment we left everything was perfect!!! We love coming to trump. Best hotel in sunny isles
Stayed 2 nights in May 2024

10/10 Excellent

Alesya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place!
Stayed 6 nights in May 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Front desk, pool and beach staff was frendly. Property was dirty specialy on floors garbage was seating for days and it smell vey unpleasant
Stayed 4 nights in May 2024

4/10 Poor

ROUSVELT ANDRES

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Expensivenes and limited of amenities
Stayed 2 nights in May 2024

6/10 Okay

Marwan

Traveled with partner
Bathroom sink is too high lighting in bathroom is low resort and valet fee too high access to beach is great but everything you have to pay for it
Stayed 4 nights in May 2024

10/10 Excellent

Naum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful week! Everyone and everything about this resort was perfect. I look forward to returning!
Stayed 6 nights in Mar 2024

10/10 Excellent

LUDMILA RIBEIRO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Tornike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was easy and the way good
Stayed 3 nights in May 2024

8/10 Good

Ed

Traveled with family and small children
Liked: Staff & service, amenities
Very outdated property. Waterfalls weren’t working and just not very clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

orkhan, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff who go above and beyond to meet guests' needs leave a lasting impression. Prompt responses to requests and a willingness to accommodate special requests contribute to excellent service.
Stayed 3 nights in May 2024

10/10 Excellent

LENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 6 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and the great care we received
Stayed 3 nights in May 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, beautiful hotel, exellent service
Stayed 4 nights in May 2024

10/10 Excellent

Liudmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation, friendly staff, the room has everything you need, clean beach. I plan to come again next year
Stayed 7 nights in May 2024

10/10 Excellent

Miao, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in May 2024

8/10 Good

Emanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Game Center for the kids was good. Convenient location to everything
Stayed 4 nights in May 2024

10/10 Excellent

Eray

Liked: Property conditions & facilities
Great stuff only thing was construction noise but idc much I recommend this resort it was my first time
Stayed 3 nights in May 2024

2/10 Terrible

Katherine, Laporte

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found drugs in the room and management did nothing to make that right. Staff member offered to sell me whatever drug I wanted. The room was dirty, I broke a toe on an unsafe part of a door frame that came out of place. Front desk staff were rude, condescending, and billed me for things I was told I wouldn’t be charged for due to the issues we had. Daytime GM laughed and said he’d add more charges if he felt like it after I left.
Stayed 3 nights in May 2024

10/10 Excellent

Ayelen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and the atmosphere and staff were excellent will definitely come back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent amenities
Stayed 5 nights in May 2024

10/10 Excellent

Joshua aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had amazing time at trump international hotel. Beach was beautiful, rooms were clean and beautiful. Highly recommend this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Cristina, Waldwick

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Liliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the option of pool for family and lap pool. Every staff memer that I saw was friendly, polite and available to assist either outdoors or indoors. Beach is clean and beach staff is attentive and friendly. Room was clean and everything worked well. My view of the beach from balcony was amazing. Restaurant food was good, I liked empanadas, salad, and sandwich. I was not a fan of the fries but they were just ok. Drinks were delicious. I liked complementary coffee station in lobby area which is opened in the morning till 10AM. It very clean and has a staff assigned to assist if needed and keep it clean. Elevators are busy and slow in the peak times but otherwise they come quick. Check-in and checkout was very fast. Valet team is super friendly and remember their customers. These guys are energetic and fast with their service.
Stayed 7 nights in Apr 2024

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 5 nights in Apr 2024

10/10 Excellent

Timothy, Spring

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff
Stayed 4 nights in Apr 2024

10/10 Excellent

alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel from front desk was very nice and helpful There is a lady name Sheella who was play a piano beautifully in the lobby while we was waiting for our room to be ready! Overall the whole staff including the beach guys was very welcoming.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and excellent customer service.
Stayed 6 nights in Apr 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 3 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 8, 2024
Dear George, Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience during your recent stay with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We greatly appreciate your positive feedback, and it serves as a tremendous motivation for our team to continue delivering exceptional service. If there is anything specific that stood out to you or if you have any suggestions for how we can make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another memorable stay in the near future. Thank you for choosing our hotel!

8/10 Good

Eric Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was very good and check in process was smooth. However, there were a couple times where we had the do not disturb sign on our door and room service would still come in the room. One instance they came into the room just to say they saw our sign and flipped it over which was very strange as we were still in bed. We loved our bartender Jorge who worked on the beach level bar of the resort. His service was excellent and really went out of his way to make my girlfriend and I first day very special.
Stayed 4 nights in Apr 2024

4/10 Poor

Ronald W

Traveled with family
Guest were rude. Children were noisy. While dining in restaurant kids would be bouncing basketballs and playing loud music on their tablets drowning out the nice music in the restaurant. Staff did not care. Service charges are excessive for what you get. Beds were very comfortable. Rooms were clean but no where near the quality at Trump Hotel in Chicago
Stayed 4 nights in Apr 2024

8/10 Good

INGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Irina

Traveled with family and small children
Loved
Stayed 1 night in Apr 2024
Response from Mr. Jose Rodriguez on May 8, 2024
Dear Irina, Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience during your recent stay with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We greatly appreciate your positive feedback, and it serves as a tremendous motivation for our team to continue delivering exceptional service. If there is anything specific that stood out to you or if you have any suggestions for how we can make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another memorable stay in the near future. Thank you for choosing our hotel!

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and clean. Beach service was great. Front desk was friendly and accommodating. Housekeeping was great. Only thing is - it is pretty far from Miami Beach itself but perfect if you are looking to be away from all the action.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 8, 2024
Dear Wilfredo, Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience during your recent stay with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We greatly appreciate your positive feedback, and it serves as a tremendous motivation for our team to continue delivering exceptional service. If there is anything specific that stood out to you or if you have any suggestions for how we can make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another memorable stay in the near future. Thank you for choosing our hotel!

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay!
Stayed 3 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 8, 2024
Dear Simona, Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience during your recent stay with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We greatly appreciate your positive feedback, and it serves as a tremendous motivation for our team to continue delivering exceptional service. If there is anything specific that stood out to you or if you have any suggestions for how we can make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another memorable stay in the near future. Thank you for choosing our hotel!

6/10 Okay

Angelica

Traveled with partner
Liked: Cleanliness, staff & service
The property maintenance needs improvement this hotel was very nice now the waterfalls at the pool area not working. One of the elevators wasn’t working so we had to use the stairs we were at the 7th floor
Stayed 2 nights in Apr 2024

4/10 Poor

Vladimir

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this was my worst experience, the room was not very clean, it was not convenient to go to the beach, there were never seats in the pool, but most importantly, I waited for the elevator for 20-30 minutes to go down, that was a surprise.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful,well kept and staff was exceptional.Parking was expensive with no options.
Stayed 6 nights in Apr 2024

10/10 Excellent

MIRANDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property grounds,kids pool, close to beach, dinning options, walkable are and more. Traveled with family.
Stayed 6 nights in Apr 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service in valet was lacking, and safety concerns associated with the pool/spa communicated to front desk staff were ignored or not treated seriously.
Stayed 2 nights in Apr 2024

8/10 Good

Karen

Traveled with family
Liked: Staff & service
Beach
Stayed 5 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 2, 2024
Thank you for your rating! We're glad to hear that you had a positive experience during your stay. If there's anything specific that stood out to you or any areas where we can improve to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

2/10 Terrible

roie

Traveled with family
Disliked: Staff & service, property conditions & facilities
Air conditioning was NOT working the whole night Elevators took FOREVER!! Insane
Stayed 1 night in Apr 2024
Response from Mr. Jose Rodriguez on May 2, 2024
Dear Roie, We're deeply sorry to hear about the issues you experienced during your stay. It's unacceptable that the air conditioning was not working and that you encountered long wait times for the elevators. Your comfort and satisfaction are our top priorities, and we apologize for falling short of meeting your expectations. Please know that we take your feedback seriously, and we will address these issues with our team to ensure they are resolved promptly. Additionally, if there's anything we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to our management team. We appreciate your understanding and hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

10/10 Excellent

john, Utica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for amenities and close proximity to all the best restaurants in area!
Stayed 4 nights in Apr 2024

10/10 Excellent

Ozzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the way the lobby smells, this is my 3rd time visiting , if i can i would live there the property is in excellent shape the staff are professional, i love the food and the atmosphere I'll be back soon, love this place.. thank u Trump!
Stayed 3 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 8, 2024
Dear Ozzie, Thank you so much for your fantastic 5/5 rating and for sharing such glowing feedback with us! We are thrilled to hear that you thoroughly enjoyed your stay with us and that you appreciate the ambiance of our lobby. It's wonderful to know that you have returned to our property multiple times and that you find it in excellent shape. Your compliments about our professional staff, delicious food, and welcoming atmosphere mean the world to us. We are truly honored by your kind words and your loyalty to our hotel. It would be our pleasure to welcome you back for another memorable stay very soon! If there is anything more we can do to make your next visit even more special, please don't hesitate to let us know. Thank you again for choosing our hotel, and we look forward to seeing you again here at Trump International Beach Resort!

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 2, 2024
Thank you for the perfect rating! We're thrilled to see that you had an excellent experience during your stay. If there's anything specific that stood out to you or anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful stay in the future!

6/10 Okay

Elvira

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We loved the ocean view from our balcony. Staff is very friendly, however this property needs update. Very old!
Stayed 3 nights in Apr 2024
Response from Mr. Jose Rodriguez on May 8, 2024
Dear Elvira, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the ocean view from your balcony and that you found our staff to be helpful and friendly. We appreciate your honesty regarding the condition of our property. Rest assured, we take your comments seriously, and we are continuously working on improvements to enhance our guests' experience. Your feedback serves as a valuable insight into areas where we can focus our efforts. Please know that we are committed to ensuring that our property meets the expectations of our guests, and your feedback will be shared with the appropriate teams for further consideration Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.