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"All staff was very friend and hotel was beautiful, clean, and walkable to town. Had a wonderful experience. "

"The property and staff were incredible. I will stay here again if I go back to Puerto Vallarta."

"The accomodation and property was wonderful and relaxing. The hospitality and service of staff team was top notch. Special thanks to the amazing people who we met and made our stay memorable: Epi, Francisco, Jose, & Miguel. "

"We will be back!"

"Big thanks to Oliver in the buffet restaurant and Rene on the entertainment staff ! You guys made what was already an excellent stay at the Sheraton exceptional. "

"The staff are very friendly. And the resort is well maintained. "

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"I liked the family oriented vicinity of this resort. I would highly recommend it to friends and family. "

"When we arrived they gave us the wrong room. They gave us another that was also wrong. Then we were told this site doesn’t guarantee us the room we book. After threatening to go elsewhere they gave us the right room. The property is great. The food is very limited. "

"Pros: Staff is very friendly and very attentive. The food was very good as well. The property is big and the pools are nice. They have two swim up bars, activities for families, buffet, specialty restaurant, tour desk, coffee shop, lounge area, and easy access to the beach. The location was within walking distance to several other hotels, restaurants, and shops. Cons: the room we stayed in was large and had a pool view. We had our own little patio with chairs with was nice. Because of all the...