Hotel with a Concierge in Yucatán

"Great customer service "

"This hotel is convenient to the centro historico, it is two blocks from the Gran Plaza and one block from Plaza Santa Lucia. It is an older hotel with a courtyard in the center, typical of what hotels were like in the past. Unique and clean with a restaurant downstairs. The hotel bathrooms need a little updating, but not remodeling the hotel to make it modern because it would lose its character."

"Excellent "

"The decor and restaurant options were spectacular !!"

"excellent"

"Overall ok"

"Change the beds blanket colors"

"My gold earring disappeared in my 36 hrs stay and no one is been able to answer me. Unfortunately there is no safe in the room."

"Casa Caballo was one of the best rental experiences we have ever experienced (and we have rented many properties in many different countries) and it exceeded our expectations. The property is immaculate. Everything you need to prepare meals is provided. Purified water, purified ice. The property layout provides privacy for 2 couples, each bedroom with an ensuite. We stayed for almost 5 weeks and felt totally pampered. All of the staff and management were a joy to work with. Professional, prompt,...

"We spent ten wonderful days in the oasis known as Casa del Maya. It was our first trip to Yucatan Mexico and the beautiful colonial city of Merida. Upon our arrival, we asked Arun, the manager of the property, for a local guide. He introduced us to Carlos who is bilingual and offers tours. George and Sarah, the owners of Casa del Maya were delightful hosts. It felt like family our entire visit. Arun’s nieces made beautiful breakfasts every morning with local fruit and hearty servings of eggs and...