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Hotel América

2.0 star property
Fun in the sand, near Laguna Bacalar Ecological Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel América

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Front of property
Family Room | Bathroom | Shower, free toiletries, hair dryer, towels
Interior entrance
Superior Room | Iron/ironing board, free WiFi, bed sheets
Reviews
7.4

Good

Popular amenities

  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930
  • Popular LocationLaguna Bacalar Ecological Park3 min walk
  • Popular LocationFort of San Felipe9 min walk
  • Popular LocationMunicipal Spa of Bacalar17 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)37 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended...
loksayath
Mar 4, 2024
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Room options

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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$79 total
includes taxes & fees
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About the neighborhood

Bacalar

Located near the beach, Hotel América is in Mario Villanueva Madrid, a neighborhood in Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Visit our Bacalar travel guideOpens in a new window

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk
  • Lake Bacalar - 6 min walk
  • Fort of San Felipe - 9 min walk
  • Municipal Spa of Bacalar - 17 min walk
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪El Manati Bacalar - ‬8 min walk
  • ‪Savora Bakhalal - ‬9 min walk
  • ‪Mango y Chile - ‬8 min walk
  • ‪I Scream Bar - ‬8 min walk

About this property

Hotel América

Hotel near Laguna Bacalar Ecological Park
Hotel América provides amenities like 4 beach bars and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An area shuttle, a 24-hour front desk, and a water dispenser
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All guestrooms at Hotel América boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with digital channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar

Frequently asked questions

Is Hotel América pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel América?

Self parking is free at this property.

What time is check-in at Hotel América?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel América?

Check-out is at noon.

Where is Hotel América located?

Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar.

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 210 reviews" "
Rating 8 - Good. 87 out of 210 reviews" "
Rating 6 - Okay. 49 out of 210 reviews" "
Rating 4 - Poor. 17 out of 210 reviews" "
Rating 2 - Terrible. 12 out of 210 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Janna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024

8/10 Good

Gift

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Lance

Stayed 1 night in Jan 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Room comfort
Okay for the price
It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it.
Stayed 2 nights in Jan 2022

8/10 Good

MIGUE ANGEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
A very quiet place
Stayed 1 night in May 2021

2/10 Terrible

Jan

Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desagradable
La aparencia del hotel se mira bien pero la cama solo tenia una sabana y las toallas un poco viejas el recepcionista cuando me registre me quedo a deber el cambio y salimos y seguia sin cambio asi que nunca me regreso mi dinero del cambio.
Stayed 1 night in Nov 2020

4/10 Poor

Heather, Edmonton

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay because we had no better affordable options at the time, but next time I would pick a different place.
Stayed 1 night in Mar 2020

6/10 Okay

Alexander

Traveled with family
Disliked: Staff & service
cheating with extra charges
nobody speaks English. Not a single word. I used Google Translate and then I realized that they asked for extra 711 pesos (CAD $53). I asked what exactly those charges are. The lady called somebody several times and I had to ask again to explain what are those charges. Finally I received the key after 30 minutes. No extra charges. Luckelly it was the only hotel which tried to charge exra. All other hotels never asled me for any extra charges during my stay in Mexico.
Stayed 1 night in Dec 2019

2/10 Terrible

Ricardo, Oregon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel no hot water horrible service never back and the hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space and location, it was within walking distance to the lagoon and to downtown. Very good price and the A/C worked great.
Stayed 2 nights in Jul 2019

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location - good value hotel.
We had a good stay and this was good value for money in the area. The location was extremely convenient and the staff very helpful for the price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the plaza, night clubs and lagoon!! Good to just sleep their.
Stayed 4 nights in Apr 2019

6/10 Okay

Todd

Liked: Staff & service, room comfort
Good stay
Good stay but this hotel just echoes all of the noise from the street and if someone is outside talking it sounds like they are in your room.
Stayed 2 nights in Jan 2019

8/10 Good

Edin

Liked: Cleanliness, staff & service, room comfort
Great place for a budget
Great place to stay if you are on a budget. The place is clean and the staff is really nice. It is not fancy at all but it has hot water and the internet is great. I would stay there again.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very good, the staff was friendly, the wifi Internet could have been much better, the rooster could have been quieter at 5:00 am
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay
We loved the place and love that we're close to them ecological Park. We also really appreciated that they had air conditioning and a water cooler in the hallway to fill up your water bottle with cold water anytime. They also rented bicycles there for you to use as Transportation around town. awesome

6/10 Okay

Amanda, Vancouver BC

Liked: Cleanliness
Disliked: Room comfort
Plain and simple place to spend a night in Bacalar
This budget hotel is just fine for an inexpensive place to spend a night. It always depends on your expectations and budget. We felt this was fine for a one night stay and it's a short walk into town. We had the amazing good fortune of finding out about a new restaurant called NIXTAMAL. About the same location away from the centre square on the south side of town. Just south of the elementary school. (near Ave. 7 and Calle 14. Check it out!
Stayed 1 night in Dec 2017

4/10 Poor

Bryce

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad America.
TV lousy reception no remote. Just a bed. Hard bed. No AC. Parking is on street and limited. Bad part of town. Road bad. Laundry is a service down a block, not at hotel. Cafe closed.
Stayed 1 night in Nov 2017

8/10 Good

Robert, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel at an affordable price
The hotel was simple but nice. Just what you need when you come to a place like Bacalar.
Stayed 1 night in Jun 2017