8/10 Very Good! (1,009 reviews)
From the start you are being sold services! From timeshares to joining Hyatt club to tours! We didn’t even get our room yet. Plus they did not honor Expedia VIP , they stated you have to be Expedia plus member. Their 20 percent off spa is ONLY on very few options. The staff looks like they don’t want to be there. The “entertainment” at pool was a repeat of same boring activities for the 6 days we were there. Nothing special. The Icing on cake was our last day two females in the 24hr Cafe began to verbally fight and one slammed the door because other refused to “work”. Overall it’s a property you only visit once and move on to other properties. Not worth spending your hard earned money. Oh another thing, this hotel charges $41 usd for sun lotion and $27 usd for straws. Just FYI to bring your own. They really know how to gouge the customer.
Reviewed on May 14, 2024