Find 5 Star Hotels in Puerto Juarez from $165

"Staff was great. Food was great. Excellent service"

"Beautiful place, all amenities at your fingertips. If you're seeking a zen style resort to relax, this is the place for you. However, if you're looking for a more of a party style, this isn't the place."

"Our stay here was fantastic! Our concierge Roque and Gonzalo went out of their way every single day to make sure we had everything needed. Alexander Colorado and Lupita were always there to get us what we needed anytime we saw them as well. There really was not a single person who wasn’t welcoming. We will definitely be going back soon!! "

"It is my favorite hotel chain and Cancun location didn’t disappoint. Beautiful and elegant! Great staff, food and service. "

"It's very excellent service!! Just make sure you make dinner reservations ahead of time as most dining places not buffet are filled quickly!"

"Great resort. It was not busy, and they werendoing maintenance on a couple of rooms. Got an upgrade to a villa. The adults only pool is a must if not with children. If with children, waterpark is a must. We will go back."

"My all time favorite, bus stop is just across the street, beach is hands down the best and it’s nice and relaxing."

"From the time we arrived we felt like VIP’s. The attendant at the front entrance knew our names, then check in was at the Aqua Club VIP lounge. We were given champagne and lite bites. We upgraded our room to the Aqua Suite to be able to take full advantage of our stay. I would recommend staying here "

"Hot in lobby, few options for lunch, safe area, very nice staff, constant work on floors. "

"Exceptional food taste and relax environmental. "

"It is lovely, you will love it and you can go on TikTok to see more reviews if the hotel "

"Staff were friendly, food was great, property was beautiful "

"Great place will go back "

"Muy buena atención. En especial del Gerente Carlos Carmona. Creo que así se llama. Pero estuvo muy al pendiente de todo. Muy lindo hotel. "

"Paradise on earth "

"It was a 5star resort with staff available to help at every step. The room was big, spacious and clean. The property was clean and safe. No issues at all during the stay. Highly recommended."

"Emmanuel, Izza, super "

"Excellent food selection and quality. Best buffet Maid service Excellent. "

"Beautiful property situated away from the hotel zone. Quiet, peaceful, relaxing and we didn’t have to fight over pool chairs. The staff was excellent and catered to our every need. "