Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Suburban Carolina resort in Isla Verde with casino

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Exterior
Studio, 1 King Bed, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing
Free daily cooked-to-order breakfast
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa
  • Parking availableParking availableParking available

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Popular LocationIsla Verde Beach6 min walk
  • Popular LocationCarolina Beach8 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)20 min walk
  • Popular LocationCondado Beach7 min drive

Most relevant reviews

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Room options

Suite, 2 Bedrooms, 2 Bathrooms

8.8/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
2 bedrooms
  • 450 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

9.2/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Designer toiletries
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Designer toiletries
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Pool View

7.6/10 Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 1064 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.3/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Top Floor)

8/10 Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Carolina

Located near the beach, Embassy Suites by Hilton San Juan Hotel & Casino is in Isla Verde, a walkable area in Carolina with good airport proximity. Caparra Ruins and La Marquesa Forest Park are notable landmarks, and the area's natural beauty can be seen at Isla Verde Beach and Condado Beach. Plaza las Americas and Puerto Rico Convention Center are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 8 min walk
  • Condado Beach - 7 min drive
  • Plaza las Americas - 8 min drive
  • Puerto Rico Convention Center - 9 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Mi Casita Restaurant - 5 min walk
  • Pizza City - 9 min walk
  • 24 Market Place - 5 min walk
  • Verace - 2 min walk
  • La Cueva Del Mar - 2 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort near Isla Verde Beach
Located close to Plaza las Americas and Condado Beach, Embassy Suites by Hilton San Juan Hotel & Casino provides free cooked-to-order breakfast, a casino, and a poolside bar. Hit the jackpot at this resort with amenities such as 6 casino gaming tables, a casino VIP room, and 114 slot machines. For some rest and relaxation, visit the spa tub, and indulge in a facial, a massage, or a body treatment. The on-site restaurant, El Patio, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Valet parking (surcharge), express check-out, and free newspapers
  • A porter/bellhop, barbecue grills, and a TV in the lobby
  • Meeting rooms, a banquet hall, and beach umbrellas
  • Guest reviews give good marks for the family-friendly amenities, dining options, and bar
Room features
All 313 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 19 per night)
  • Covered valet parking on site (USD 24 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.00 per night
  • Covered valet parking fee: USD 24.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on Jun 17, 2024 start from $224.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self parking is available for USD 19.00 per night. Valet parking is available for USD 24.00 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1492 out of 2255 reviews" "
Rating 8 - Good. 461 out of 2255 reviews" "
Rating 6 - Okay. 164 out of 2255 reviews" "
Rating 4 - Poor. 62 out of 2255 reviews" "
Rating 2 - Terrible. 76 out of 2255 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

NATALIE, douglasville

Traveled with family
Liked: Cleanliness, staff & service
Overall it was pretty good. The staff were very friendly and helpful. Also the they have a good breakfast selection.
Stayed 1 night in May 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Would come back.
Stayed 4 nights in May 2024

10/10 Excellent

KORALI, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff. Felt very safe. Close to the beach and nearby amenities.
Stayed 2 nights in May 2024

10/10 Excellent

Aundrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was right in the city and very convenient to the beach, stores and restaurants. The hotel was beautiful and provided lots of dining options. The amenities which included a pool, casino and bar were the highlights of this hotel. My family had so much fun. The only negative was that room service did not Clean our room for several days. Nonetheless, they did clean it very well once I made the request. I will definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Tiffani

Best Breakfast. Best Staff . Nice one bedroom suite I STAYED IN MY TEEN GOT THE LIVING ROOM TO HER SLF . Pool Huge with bar . Gum and laundry came in handy. Spa can be booked online other dining options available and best of all Casino !
Stayed 1 night in May 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

Agustin, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in May 2024

10/10 Excellent

Tiffani

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished all fees were included in the total I received in the beginning instead of having to pay extra suite fees, taxes, parking fees. But overall I do recommend this hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Mirelys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 2 nights in May 2024

10/10 Excellent

Jerris Lamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy never disappoints. It’s kid friendly and the pool was nice and clean. Great breakfast option and food is fresh. Happy hour was also nice for adults and kids. The staff was very friendly.
Stayed 4 nights in Apr 2024

6/10 Okay

Eduardo, Lafayette

Liked: Cleanliness, amenities
Very expensive for what this property offer, need renovation
Stayed 5 nights in May 2024

4/10 Poor

Daniel

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs renovation , better services and more employees
Stayed 3 nights in May 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024

10/10 Excellent

Fransuas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family trip!!
Stayed 1 night in May 2024

10/10 Excellent

Marilyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Breakfast was delicious, pool was nice and clean, rooms clean and comfortable and staff was friendly
Stayed 1 night in May 2024

4/10 Poor

Linda

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Service was bad all around. Front desk did not tell us that we needed to get our key card validated for self parking and we paid hourly. The restaurant staff was horrible. We might as well have served ourselves. Pool area was nice but there was never an attendant to give us towels. We had to keep bringing our own from the room which housekeeping never came to clean or restock. Front desk was rude when we asked questions about rules and how to get around etc. like they can’t be bothered and we should have known. We’re tourist who are visiting for the first time so asking questions about locals and recommendations is standard, is it not? I wouldn’t come back. I think we’ll stay in Condado if we do.
Stayed 3 nights in May 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in May 2024

10/10 Excellent

ustacia D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The convince of the location of the hotel and the different access to the island .
Stayed 8 nights in May 2024

8/10 Good

Lidia.

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in May 2024

6/10 Okay

Melette

Traveled with group
Liked: Staff & service
It was okay. They had a huge party one night that went way until the wee hours of the morning and in our room with ear plugs in, we heard the noise for hours. Made getting up the next morning for pure flight very unpleasant
Stayed 5 nights in May 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness
This resort was amazing and the location close to restaurants and beach .
Stayed 1 night in May 2024

10/10 Excellent

Stephanie Dasilva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is right down the street
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5