Staff was nice, lobby is clean, and the pool was clean.
Ricardo
2024 年 5 月入住 2 晚
4/10 很差
karina j
与家人出行
2024年05月26日
不满意:清洁度、员工和服务、服务设施
Disappointing....the staff was very rude especially Bianca at the front desk, who told me i could not switch rooms cause nothing was available and later the tv in my room went out I let the front desk know and like magic there was availability and they moved us right away. That room unfortunately had food crumbs in the bed. For breakfast I was yelled at(by Monica)because I didn't know the front desk was suppose to give me my breakfast vouchers(which they did not) when I returned to the bar she ignored my family and I and served everyone around us. Such a shame that at a hotel by HILTON would tolerate such TERRIBLE customer service!👎 We were grateful for 1 young lady's hospitality, Makela P. thank you for acknowledging my family and I and for your wonderful customer service skills.
karina j
2024 年 5 月入住 1 晚
10/10 超赞
Nicole
2024年05月23日
满意:清洁度、员工和服务、住宿条件和设施
Antonio was great during checking. Wonderful stay!
Nicole
2024 年 5 月入住 1 晚
8/10 还可以
Jonathan Scott
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice property. Staff was friendly and the amenities were great. Really close to the airport and if you want to shop this is walking distance.
Jonathan Scott
2024 年 5 月入住 3 晚
4/10 很差
Lisa
与配偶出行
2024年05月19日
满意:员工和服务
不满意:服务设施,清洁度
I reserved a King room and got two queens. The floors were very dirty so that when we took a shower there was black in the tub from our feet. There was no TV remote in our room.
Lisa
2024 年 5 月入住 1 晚
4/10 很差
Kari
与家人出行
2024年05月18日
不满意:清洁度、服务设施、住宿条件和设施
Dirty hallways. Room was dark and musty. AC didn't work well and very noisy.
Kari
2024 年 5 月入住 1 晚
10/10 超赞
Crystal
与配偶出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the appearance.
Crystal
2024 年 5 月入住 1 晚
6/10 一般
Rosa Ana Arias
与配偶出行
2024年04月29日
满意:住宿条件和设施,服务设施
Es céntrica tiene mucho comercio a sus alrededores
Muy ruidosa en la noche por la ubicación de la habitación Me comentaron que estaba recién remodelada pero tiene cosas que les hace falta un cambio
Rosa Ana Arias
2024 年 4 月入住 2 晚
4/10 很差
karlo
2024年04月28日
不满意:员工和服务
karlo
2024 年 4 月入住 1 晚
10/10 超赞
Karina
与家人及幼儿出行
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We usually stay here when we visit San Antonio, we love it! It’s so nice, clean and staff is so friendly!