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Reviews of Drury Inn & Suites San Antonio Riverwalk

3 out of 5
Drury Inn & Suites San Antonio Riverwalk
201 N Saint Marys Street, San Antonio, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1243 out of 1629 reviews" "
Rating 8 - Good. 281 out of 1629 reviews" "
Rating 6 - Okay. 64 out of 1629 reviews" "
Rating 4 - Poor. 19 out of 1629 reviews" "
Rating 2 - Terrible. 22 out of 1629 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

SANTHOSH

Traveled with family and small children
No elevator working and we have to walk through the stairs up to 6 th floor
Stayed 1 night in May 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in May 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our second stay
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel that appears to be well maintained. Fantastic location on the RiverWalk.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again. We had a beautiful view. The room was clean; the bed was just right.
Stayed 1 night in May 2024

10/10 Excellent

annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never seen such spreads for Manager evening or breakfast!! Amazing!! Friendly staff helped with directions and the hotel is right on the Riverwalk! Beautiful!!
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved staying right on the river walk. Excellent value that included dinner and breakfast. Very comfortable room.
Stayed 1 night in May 2024

10/10 Excellent

Virpi

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowlegable and friendly staff. Breakfast and kickback food was good. Would return for another stay.
Stayed 3 nights in May 2024

10/10 Excellent

Manuel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with good amenities.
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024

10/10 Excellent

Debra, Georgetown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- very clean. Excellent customer service. The breakfast and happy hour are an added bonus
Stayed 2 nights in May 2024

6/10 Okay

Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in May 2024

4/10 Poor

Crystal, CORPUS CHRISTI

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful rooftop pool, parking is very tight if you do not drive a car. The room key never opened the pool door, went multiple times to get it fixed at the front desk. We were not the only ones, as we had to open the door for othwr couples who said the same problem happened with them. The toilet in our room stopped working at 3am, had to use the lobby restroom. Was not offered a discount due to the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Esther and Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, so convenient, and we love the happy hour and complimentary breakfast/evening food. Soo worth it and the location. We will come back.
Stayed 1 night in Apr 2024

8/10 Good

David, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness
The hotels in a good location. However, the rooms are very dated and very dirty. The carpeting looks like it hasn’t been cleaned in months. I do not recommend this hotel.
Stayed 1 night in Apr 2024

8/10 Good

Liam and Cami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right on the river walk. The 5:30 happy hour was great also.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room on river. Staff were great, responsive to what we needed. Friendly managers, breakfast was good. Will try to book next stay here.
Stayed 4 nights in Apr 2024

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an all around great experience from checkin til we left. And they even have breakfast and then snacks a drinks with dinner food item for you. I would stay again in future
Stayed 3 nights in Apr 2024

8/10 Good

mark, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Drury and would stay again if ever in the area
Stayed 1 night in Apr 2024

10/10 Excellent

BARBARA A

Liked: Staff & service, amenities, property conditions & facilities
good location, good breakfast and cocktail buffets
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia

Stayed 1 night in Apr 2024

8/10 Good

Anelissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just needs some updates.
Stayed 3 nights in Apr 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Amenities
Our favorite thing was that there were several blue heron nests in the tree next to our room balcony! We loved the rare opportunity to see this up and close.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Property conditions & facilities
The room was great, with great beds clean bathroom and a balcony on the Riverwalk side. They had a great breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was right in the River Walk! You are literally able to walk out of the hotel and be on River Walk.
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, right off the river walk, a sense of security, free breakfast, parking garage, and friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness
Kind customer service, and clean hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

ANTOINETTE

Liked: Property conditions & facilities
Property was clean with easy access to the Riverwalk. Parking on site worked out well. Breakfasts was great.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, hotel was clean, the food and drink were a very nice surprise for us.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location, clean, wonderful staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the perfect location. Rooms were so quiet. Would definitely recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, right on the riverwalk. Breakfast and daily happy hour were also good
Stayed 3 nights in Apr 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located directly on the Riverwalk and is popular with tour groups that sometimes seem to overwhelm. The complimentary breakfast and happy hours are crowded and most of the whole main floor is used for these. Since I am an early riser and my husband not, I searched for a quiet reading area but could not escape the piped in music even at 6:30 a.m. We also stayed at the Drury Inn near the airport and there was more separation there between sitting and breakfast areas,
Stayed 3 nights in Apr 2024

10/10 Excellent

Vivian, Sammamish

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, seven-year-old son and I stayed here for a couple of nights and had a great time! The hotel staff was extremely friendly, and all of the amenities included were wonderful including the extensive breakfast, dinner and happy hour in the evening! The hotel is located right on the lovely riverwalk in the heart of everything. Our room was very clean and comfortable, and we had no issues to deal with. We would definitely stay here again if we’re back in San Antonio!
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve, Chico

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is sparkling clean. The staff is super helpful and friendly. Location is great for walking to attractions.
Stayed 2 nights in Apr 2024

8/10 Good

robin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay. The carpet in our room really needed to be cleaned.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rod

Stayed 1 night in Apr 2024

10/10 Excellent

kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always Great place to stay , close to all the river walk fun , food is always good and great place for couples and family’s to wnjoy time away.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

6/10 Okay

Janice

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Amenities
The amount of amenities for the price is awesome. Thank you for all the yummy food.
Stayed 1 night in Mar 2024

10/10 Excellent

Danh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vey nice
Stayed 1 night in Mar 2024