I enquired about a room here through Expedia, had no confirmation or information on the app so I presumed that it had not been confirmed. Last week, the funds were taken out of my account. I have tried to call and email Expedia with no reply!!!!!!!!!
Nicholas
2024 年 5 月入住 1 晚
10/10 超赞
Pauline
与配偶出行
2024 年 5 月 28 日
满意:服务设施
Within easy distance for Beamish which was our reason for staying ,comfortable ,friendly staff .
Pauline
2024 年 5 月入住 1 晚
10/10 超赞
Kathryn
团体旅客
2024 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would stay again when up that way.
Kathryn
2024 年 5 月入住 1 晚
6/10 一般
Brian
与配偶出行
2024 年 5 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
One the first night we arrived at around 3am we were woken by noise and a strong smell of cigarette smoke in the room from the ventilation system. There were no signs in the room we had so I assume it was the same in the other rooms.
Main evening restaurant was overpriced for what we had and the portions were very small, would not eat there again for that reason.
Brian
2024 年 5 月入住 3 晚
10/10 超赞
Barbara
2024 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very pleasant & professional. Breakfast perfect, plenty choices & nothing much of a bother
Barbara
2024 年 5 月入住 1 晚
10/10 超赞
steven
2024 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
steven
2024 年 5 月入住 1 晚
10/10 超赞
Ray
商务旅客
2024 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are great, location perfect for business travel.
Ray
2024 年 5 月入住 1 晚
8/10 还可以
EMMA
与家人出行
2024 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
EMMA
2024 年 4 月入住 1 晚
8/10 还可以
Margaret
与家人出行
2024 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
I did mention that the fridge in my room must be faulty as it froze my bottle of water. I was concerned that a guest may put medications in it and this would cause a problem. Although the receptionist said someone would look at it, it was still the same the next day. Also the fridge was quite noisy. Other than that the staff were very friendly and obliging.
Margaret
2024 年 4 月入住 2 晚
6/10 一般
Michael
与配偶出行
2024 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent but it was cold . The heating was not working in our room. The staff gave us an extra quilt . But the temperature was almost if not below zero . Hope they fix it for next time.