in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible experience.
ai chin
2023 年 5 月入住 2 晚
10/10 超赞
WEI HO
与家人出行
2022年07月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WEI HO
2022 年 7 月入住 3 晚
10/10 超赞
Mohanie
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Mohanie
2024 年 5 月入住 1 晚
10/10 超赞
Aramis
与配偶出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exellent ⭐️⭐️⭐️⭐️⭐️
Aramis
2024 年 5 月入住 4 晚
10/10 超赞
Jack
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel at a great location.
Jack
2024 年 5 月入住 7 晚
8/10 还可以
Cathal D
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Initially, because we booked on Expedia they tried to stick us in a bad room and wouldn’t honour the room upgrade offer. Once I demanded to speak to a manager they were all of a sudden able to find me a room upgrade. Very nice otherwise.
Cathal D
2024 年 4 月入住 4 晚
10/10 超赞
Gustavo,Santo Domingo
与家人出行
2024年05月21日
满意:清洁度、员工和服务、住宿条件和设施
Amazing property. Rooftop was always busy with events or closed. But the hotel is gorgeous, well located and the staff were very attentive. Would recommend and I will definitely be staying again.