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Hotel Novotel Mexico City Santa Fe

4.0 star property
Upscale spa hotel, walk to Samara Shops

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Novotel Mexico City Santa Fe

Executive Double Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Porch
Daily to-go breakfast (MXN 299 per person)
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Reviews
8.6

Excellent

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available

Explore the area

Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
  • Popular LocationSamara Shops2 min walk
  • Popular LocationParque La Mexicana15 min walk
  • Popular LocationSanta Fe Center Mall19 min walk
  • AirportMexico City (MEX-Mexico City Intl.)17 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Muy conveniente la ubicación, si llegas en bus para un vuelo del día siguiente, recuerda que el acceso al hotel por el e...
David
May 26, 2024
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Room options

View all photos for Superior Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Double Room, 2 Double Beds

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.4/10 Very Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room, 2 Double Beds

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.7/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Camino Real Santa Fe
Spa
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1219)
The price is $84
$100 total
includes taxes & fees
Jul 1 - Jul 2
Camino Real Santa Fe

About the neighborhood

Mexico City

Hotel Novotel Mexico City Santa Fe is located in Santa Fe, a neighborhood in Mexico City, and is in a shopping district. Samara Shops and Santa Fe Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Estadio Azteca.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Samara Shops - 2 min walk
  • Parque La Mexicana - 15 min walk
  • Expo Santa Fe Mexico - 16 min walk
  • Santa Fe Center Mall - 19 min walk
  • Centro Medico ABC Santa Fe - 4 min drive

Getting around

  • Santa Fé Station - 17 min walk
  • Mexico City Fortuna Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • Starbucks - 2 min walk
  • Mercado Gourmet - 2 min walk
  • Fisher's Santa Fe - 1 min walk
  • La Imperial - 2 min walk
  • McDonald's - 2 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Upscale eco-certified hotel near Parque La Mexicana
Located close to Samara Shops and Santa Fe Center Mall, Hotel Novotel Mexico City Santa Fe provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Treat yourself to a massage at Kaleth Spa, the onsite spa. The on-site international cuisine restaurant, 365, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Swimming pool
  • Breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • ATM/banking services, an elevator, and a gift shop
  • Multilingual staff, a TV in the lobby, and a front-desk safe
Room features
All 148 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 120 per day)

Food and drink

  • Weekday breakfast to-go available 6:00 AM to 11:00 AM for a fee: MXN 299 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Full-service spa
  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,615 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 31 2024 to September 30 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from May 31 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 596.30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe have a pool?

Yes, this property has a pool. The pool will be unavailable from May 31 2024 to September 30 2024 (dates subject to change).

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on Jun 2, 2024 start from $59.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Mexico City Santa Fe pet-friendly?

Yes, Hotel Novotel Mexico City Santa Fe allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 596.30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Novotel Mexico City Santa Fe?

Valet parking is available for MXN 120 per day.

What time is check-in at Hotel Novotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Novotel Mexico City Santa Fe?

Check-out is at noon.

Where is Hotel Novotel Mexico City Santa Fe located?

Located in Santa Fe, this spa hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana, and Santa Fe Center Mall. Centro Medico ABC Santa Fe and Chapultepec Park are also within 6 mi (10 km). Santa Fé Station is 17 minutes by foot.

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 751 reviews" "
Rating 8 - Good. 274 out of 751 reviews" "
Rating 6 - Okay. 81 out of 751 reviews" "
Rating 4 - Poor. 30 out of 751 reviews" "
Rating 2 - Terrible. 18 out of 751 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente la ubicación, si llegas en bus para un vuelo del día siguiente, recuerda que el acceso al hotel por el estacionamiento esta en el nivel 2 (N2).
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms very confortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

TREVOR

Stayed 1 night in Feb 2024

8/10 Good

Ariel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Feb 2024

6/10 Okay

Liliana

Liked: Cleanliness
O
Stayed 2 nights in Jan 2024

8/10 Good

Raul

Business traveler, Traveled with partner
Stayed 3 nights in Dec 2023

6/10 Okay

Daniel, Austin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are dated. When I left the room, the door required me to pull it hard to lock, otherwise, the door would stay open. Very unsafe.
Stayed 2 nights in Dec 2023

10/10 Excellent

Manoj

Stayed 9 nights in Nov 2023

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Maria Teresa Cardoso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business stay
Stayed 1 night in Aug 2023

8/10 Good

Gregory Joseph, Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great except the restaurant which is terrible. Poor breakfast buffet and overpriced poor quality food the rest of the day. Surrounded by excellent food choices and this place needs to step up and become equal.
Stayed 7 nights in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is superb!
Stayed 3 nights in Aug 2023

8/10 Good

Fabio Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Hassan A

Business traveler
Liked: Cleanliness, staff & service
Location
Stayed 3 nights in Jul 2023

10/10 Excellent

Conrad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Claudia

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t eat in cafeteria or little restaurant because I didn’t feel the desire to sit down and eat.
Stayed 5 nights in May 2022

10/10 Excellent

DOMINGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay for the sauna, it is "out of order"
Sauna was out of service, having a sauna was not widely advertised yet reviews made mention of it, sole purpose of paying extra to stay there was the sauna.
Stayed 8 nights in Feb 2022

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y con muy buena atención. El desayuno estaba incluido y tenían mucha variedad de alimentos con muy buen sabor y calidad.
Stayed 1 night in Jan 2022

8/10 Good

Winfried Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel con una excelente relación precio calidad, si necesitas hacer algo en la zona de Santa Fe es muy recomendable
Stayed 2 nights in Dec 2021

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great
Stayed 1 night in Dec 2021

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for the purpose my trip, testing leterally across the street. The mall provided me with everything I needed and with Uber, travel was simple
Stayed 7 nights in Nov 2021

10/10 Excellent

Delfino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!!!!!!
Stayed 1 night in Nov 2021

8/10 Good

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Room and hallways were too dark.
Stayed 3 nights in Nov 2021

General hotel information

Highly Rated Amenities
Conference Space
Star Rating
4
Nearest Airport
Mexico City (MEX-Mexico City Intl.)
Address
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX