4/10 Poor
Julie, Mukilteo
Traveled with family
May 28, 2024
Disliked: Staff & service, amenities
The staff at front generally was not so great. Our room was not cleaned on the first day and had to call the front desk but the direct call button did not connect to the front desk. Also, the toilet paper rolls were almost used up when we got to the room and there was no extra roll. When we called the front desk using our phone, they didn’t say sorry for not cleaning the room, the fact that the phone wasn’t working or that the toilet paper was out. The bed squeaks when you move, and also there is a fan noise all night long.
The next day our room was made only half way it seemed like, one bad was made and the other one was not touched, one soap bar was there and we used it, but didn’t leave us another one, the shower area was not cleaned.
Overall, it was not a pleasant stay for us.
Julie
Stayed 3 nights in May 2024