8/10 Good
Luis
Traveled with partner
Jun 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern with a lovely bathroom, large and comfortable bed, and large windows that allowed the fresh air and sunlight come in. The staff are particularly warm, professional, and deliver excellent service. The hotel is on a small cobble stone street, about a 15 minute walk to the main tourist sites, and there are several cafes nearby. The welcome beverage and cold towel service was a very nice touch! The restaurant is a disappointment, which is very unfortunate. It lacks personality. The environment is unwelcoming. This could easily get remedied by getting rid of the bird sounds and replacing it with more lively music that will allow customers to enjoy the food and the views. The environment is a critical part of the experience and the hotel can do much better by learning and executing on this concept. The same must be said about the lobby: replace the light bulbs by adding light that is warm and welcoming and add trees in pots and flowers to soften the environment and the beautiful furniture (which is beautiful, by the way). We would certainly stay there again mostly because of the comfort of the rooms.
Luis
Stayed 4 nights in Apr 2024