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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping center in Buena Park with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Outdoor pool, sun loungers
Interior entrance
Free daily continental breakfast
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Reviews
6.0

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • Parking included
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Buena Park, CA
  • Popular LocationMedieval Times13 min walk
  • Popular LocationKnott's Berry Farm2 min drive
  • Popular LocationKnott's Soak City Water Park3 min drive
  • AirportOrange County, CA (SNA-John Wayne)22 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Didn't like that the pool and hot tub close at 9pm. Parking is a little tight but manageable. Place ia very nice and cle...
Robert
May 26, 2024
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Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Lobby
The Buena Park Hotel & Suites
Pool
Hot Tub
Parking included
Free WiFi
7.4 out of 10, Good, (348)
The price is $99
$115 total
includes taxes & fees
Jun 9 - Jun 10
The Buena Park Hotel & Suites

About the neighborhood

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping center. The area's natural beauty can be seen at Huntington State Beach and Limestone Canyon Wilderness Park, while Knott's Berry Farm and Knott's Soak City Water Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Angel Stadium of Anaheim or Honda Center.
Visit our Buena Park travel guideOpens in a new window

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Buena Park Mall - 4 min drive
  • Disneyland® Resort - 9 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • Starbucks - 12 min walk
  • Grub Food Court - 5 min walk
  • Wendy's - 8 min walk
  • In-sit Coffee - 5 min walk
  • Denny's - 5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times
SureStay Hotel by Best Western Buena Park Anaheim is located close to Knott's Berry Farm and Knott's Soak City Water Park, and provides free continental breakfast and a spa tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and a vending machine
  • An elevator and multilingual staff
Room features
All 50 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Jun 24, 2024 start from $78.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-out is at 11 AM. Late check-out is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm, and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

Reviews

6.0
Rating 10 - Excellent. 198 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 156 out of 1002 reviews" "
Rating 2 - Terrible. 250 out of 1002 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Robert, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like that the pool and hot tub close at 9pm. Parking is a little tight but manageable. Place ia very nice and clean tho. Friendly staff.
Stayed 1 night in May 2024

2/10 Terrible

Bryana

Stayed 2 nights in May 2024

2/10 Terrible

Alejandra

Traveled with family
Disliked: Cleanliness
Beds they need new mattress and blankets and sheets
Stayed 1 night in May 2024

2/10 Terrible

maureen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was dirty, ripped, and falling apart. The box springs had some structure issues, so it did not support the mattress that was in bad shape.
Stayed 1 night in May 2024

6/10 Okay

Grely

Traveled with partner
Liked: Cleanliness, amenities
The staff on site was not very helpful
Stayed 1 night in Mar 2024

6/10 Okay

GYOU HO

Disliked: Property conditions & facilities
Not recommended.
Stayed 3 nights in May 2024

6/10 Okay

Dioselina

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 3 nights in May 2024

8/10 Good

Ciara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Worked well for a one night stay. Was in good distance between knots and Disney
Stayed 1 night in Apr 2024

10/10 Excellent

Martha, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay the facility is well maintained.
Stayed 1 night in May 2024

4/10 Poor

Jessica

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon check in we were told several things that are listed on the website are not accurate. There are no microwaves in the rooms. The hot fresh breakfast was a joke and there was blood on the sheets found in the premade bed. The shower struggled to drain and the toilet was very loud. The tv was so dim and theres no way to brighten it, there also was very limited channels. Upon our return to the hotel on monday night there were 5 cop cars arresting someone in the parking lot. Also if it's busy there's not enough parking compared to rooms. No on site laundry either or luggage carts. This should not be considered a hotel as its more of a sad dirty motel.
Stayed 4 nights in May 2024

4/10 Poor

Ariana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I called to get my deposit back, and they did not help at all. I asked them to email me the information that shows they sent it and I have not received it. I also asked to speak to a manager and they did not transfer me. When I tried to call them they’d answer and hang up right away. They have horrible customer service. I will not be going here anymore
Stayed 1 night in Apr 2024

6/10 Okay

Ken

Traveled with family
Liked: Staff & service
The mattress on one bed was sunken in the middle.
Stayed 4 nights in Apr 2024

8/10 Good

Gian Carla

Traveled with family
Liked: Cleanliness
In my opinion during my stay, all the services were met. I would commend their service and commitment to this hotel.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jose

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me robaron se ospedan mucha gente mal Viviente y no deĵan. Dormir
Stayed 4 nights in Apr 2024

4/10 Poor

To Nga

Hair dryer is not working, Doesn’t change or making bed, smell of cigarettes, poor breakfast, poor bed mattress
Stayed 3 nights in Apr 2024

4/10 Poor

Patricia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly, dirty room, broken box spring. Dirty, broken pool and hot tub. Crappy breakfast, had to chase down cleaning staff for fresh towels. And noisy construction on the property.
Stayed 5 nights in Apr 2024

4/10 Poor

Nuruddinali

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dislike that they where doing renovations and there was limited parking. I had to park in front of the dumpster. The king size bed was lopsided the one side of the box spring wasn't on the rail. There was a green plastic on the box spring looks like they where treated for bed bugs. I was so disappointed. It was my Fiance first time in Cali
Stayed 1 night in Mar 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Staff & service
I liked the easy check-in and spacious room.
Stayed 1 night in Mar 2024

2/10 Terrible

Joalin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tesla supercharge station inside The source parking structure. Best part is Porto's is 3 minutes drive from this place. They took all towels from your room early in the morning and necer replenished if you don't ask for it. The towels are poor quality and dirty just like floor rugs. No pillow cases for most of the pillows. Newly remodelled shower room is gleaming. I'll not return.
Stayed 3 nights in Mar 2024

10/10 Excellent

gyuri

Stayed 1 night in Mar 2024

6/10 Okay

Saudhi

Traveled with group
There was an iron board in the room but no iron, need another trash can just one in the whole room. Coffee was only one pack of decaf and one regular if both guest wanted regular coffee one will have to take decaf because that is what was left. They should place two packs of coffee and two of decaf so both guest can take the one they favor the must.
Stayed 3 nights in Mar 2024

6/10 Okay

Alfonso

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were accommodated by elevator. The bathroom ceiling had mold. There was construction being done to parking lot. No covers on boxspring mattress.
Stayed 5 nights in Mar 2024

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Rooms were fine and staff was great. The construction was a bit of inconvenience but the people stomping around made it almost unbearable.
Stayed 3 nights in Mar 2024

6/10 Okay

Kenneth

I’ve been waiting for my $100 deposit to be refunded back to my bank account it’s been on hold since March 7th it’s March 16th that’s unacceptable it’s too long
Stayed 1 night in Mar 2024

General property information

Reasons to Book
Room Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5