Village Vacances Valcartier Vacations & Packages

I was late to my hotel due to car trouble and desperately needed a nap and they still let me check in at 8:30 Am and offered me to be able to stay later due to my situation this hotel was safe clean and amazing customer service can’t say anything less than amazing!!!

Great location, it is walkable to most of the attactions. We stayed in S108, it has 2 levels with 2 bedrooms. The air conditioners works well but the air conditioner down on the dinning room is a little noisy. The apartment looks like Ikea's showroom and pretty much everything was from Ikea! There is a full bath on the 2nd floor and 1/2 bath on the 1st floor right next to the kitchen. Washer and Dryer are located on the 2nd floor, the dryer filter wasn't cleaned but otherwise OK. No laundry detergent but we brought some to use. Very nice and functional big kitchen with an big Island, it has everything we needed including salt and pepper but no cooking oil. Plates and cooking pans are all scratched. Mattress is ok but not as comfortable as hotel mattress. Cleaness- not sure as we see dust on the base of the hand rails on the stairs and when i used the wipes to clean everything my wipes was grey after cleaning the handrails. Communication was fast and helpful. There was no supermarket around the area except a gas station shop, we had drove to the Matro/Walmart super market about 15-20 minutes from the lofts to shop for stuff. We only see the other guests once or twice in the hallway. Once in a while we can hear people from the other apartments but otherwise it was very quiet. Parking: We parked at the parking lot and Les Lofts had help us reserved the space. Overall it was a great stay and the apartment is very comfortable and nice.

Great place loved it