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Hotel Kapok Shenzhen Bay

4.5 star property
Luxury bayside hotel near Happy Coast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Kapok Shenzhen Bay

Library
Garden
Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, minibar
Chinese cuisine
Reception
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Room serviceRoom serviceRoom service
The price is $182
$210 total
includes taxes & fees
Jun 3 - Jun 4

Explore the area

Map
No. 3001 Binhai Avenue, Nanshan District, Shenzhen, Guangdong, 518054
  • Popular LocationShenzhen University3 min drive
  • Popular LocationShenzhen Bay Port5 min drive
  • Popular LocationWindow of the World6 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)36 min drive
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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Private spa tub
Air conditioning
Refrigerator
HDTV
Premium bedding
Down duvet
  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Down duvet
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe King Room

Highlights

Separate sitting area
Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Double bed)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Double bed)

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2-bed Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive 2-bed Room

Premium bedding, down comforters, pillowtop beds, minibar

Executive 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room With Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Queen Room With Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Premium bedding, down comforters, pillowtop beds, minibar

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite With Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Suite With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Panoramic Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Panoramic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Panoramic Queen Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Panoramic Queen Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Shenzhen

Hotel Kapok Shenzhen Bay is located in Nanshan, a neighborhood in Shenzhen, and is in a shopping district and near the bay. Coco Park Shopping Center and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Coast and Window of the World. Shenzhenwan Science and Technology Ecological Garden and Sea World are also worth visiting. Spend some time exploring the area's activities, including skiing.
Visit our Shenzhen travel guideOpens in a new window

What's nearby

  • MixC Shopping Mall - 7 min walk
  • Shenzhen University - 3 min drive
  • Shenzhen Bay Port - 5 min drive
  • Window of the World - 6 min drive
  • Happy Valley - 8 min drive

Getting around

  • Xili Railway Station - 6 min drive
  • Dengliang East Station - 18 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • 灝之料理 - 8 min walk
  • McDonald's - 12 min walk
  • 浪漫满屋 - 10 min walk
  • 海珠城美食会 - 10 min walk
  • 印象马来 - 10 min walk

About this property

Hotel Kapok Shenzhen Bay

Luxury hotel located in Nanshan
Consider a stay at Hotel Kapok Shenzhen Bay and take advantage of a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. The on-site restaurant, Xiao Nan Yanng, features Chinese cuisine. In addition to a garden and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, coffee/tea in the lobby, and a 24-hour front desk
Room features
All 242 rooms feature comforts such as 24-hour room service and private spa tubs, as well as thoughtful touches like premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • HDTVs with digital channels
  • Separate sitting areas, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Xiao Nan Yanng

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Airport shuttle fee: CNY 300 per vehicle (one way)
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kapok Shenzhen Bay
Kapok Hotel Shenzhen Bay
Kapok Shenzhen Bay
Shenzhen Bay Hotel
Shenzhen Bay Kapok Hotel
Hotel Kapok Shenzhen Bay Hotel
Hotel Kapok Shenzhen Bay Shenzhen
Hotel Kapok Shenzhen Bay Hotel Shenzhen

Frequently asked questions

Is Hotel Kapok Shenzhen Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Kapok Shenzhen Bay?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Kapok Shenzhen Bay on Jun 3, 2024 start from $182.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kapok Shenzhen Bay?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Kapok Shenzhen Bay?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Kapok Shenzhen Bay?

Check-out is at noon.

Does Hotel Kapok Shenzhen Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 300 per vehicle applies.

Where is Hotel Kapok Shenzhen Bay located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Shenzhen Bay and Happy Coast. Shenzhen Bay Sports Center and MixC Shopping Mall are also within 10 minutes. Dengliang East Station is 18 minutes by foot and Houhai Station is 18 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 90 reviews" "
Rating 8 - Good. 40 out of 90 reviews" "
Rating 6 - Okay. 5 out of 90 reviews" "
Rating 4 - Poor. 3 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 3 nights in Nov 2023

8/10 Good

Philip

Stayed 1 night in Oct 2023

8/10 Good

Stephanie Lin Foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Peter, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, close to a new shopping mall and subway!
Stayed 1 night in Sep 2019

2/10 Terrible

Dora

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
The whole stay was ruined at the last moment during check out. Must say this is the worst experience that both my friends and I have experienced from all our previous hotel stays in different places. In general, the hotel itself is pretty good and location is good since our activities were in the nearby area SZ Bay Mixc and 后海 area. The whole impression was ruined by a check out staff at the counter and her name is Amy Peng. We have booked two rooms with four of us, upon room settlement, we asked Amy Peng to split the room bill, she didn't look very happy when we requested that as she was holding two room bills stapled together in a pile. Then we said we would also like to split each room's bill into half so each of us will pay our share by whatever means we want ( such as cash/credit card/wechat pay). We always do this when we travel together so it's easy to settle all charges clearly and quickly for us. Never thought that this is not welcomed by the check out staff. Upon our second polite request, Amy Peng didn't look happy at all and had her black face all that time. My friend asked if theres any problem, she didnt respond and continue to have her black face. My friend got annoyed and asked her why she has that kind of attitude. She responded right away with a defying voice saying there's nothing wrong with her and asked if we had any problem. We were totally taken by her rude behaviour. Am surprised there are people like that working in the service industry...
Stayed 1 night in Sep 2019

10/10 Excellent

Wendy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service
Stayed 1 night in Nov 2018

8/10 Good

Almeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Rooms sizes was not what I expected!
Stayed 1 night in Dec 2017

8/10 Good

Stephenie , HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance from stadium
Booked it because of a concert at Shenzhen stadium. It's 5-10 min walking distance which is a perfect location for a stay if a concert ends late. The nearby area is under development, thus you will need to walk all the way back to the central area for food, shopping and etc. Weird structure for the toilet though, it's separated from the bath area.

4/10 Poor

Chun Hang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was not helpful. Room structure is just crazy. toilet is separated with no ventilation. you have to wash your hand in the next door which you have to walk across the bed to the next door to wash your hand. the door should be very dirty. I stayed 2 night. seems the bed cover is not washed/ changed after the first night. it was a FIVE STAR HOTEL. the staff come into your room even you have lock the door from inside. No Privacy, No hygiene, with silly floor plan. not good location. only good thing is the view is fine. I can receive the phone signal from Hong Kong. Not worth the price. I should book Marriott hotel. One important issue about the Hotels.com App is the location shown on the map is very very wrong. wrong location mislead customers to choose hotel. Should be fixed ASAP.

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great room location is bad
good hotel and the room was very modern and clean and comfortable. location is bad. it's not close to anything. you need to take a cab to go anywhere or eat anything. the staff was nice but they don't speak english.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and on the bay
I had a wonderful stay at the hotel! I have recommended to people I know already and if I am ever in Shenzhen I would stay there again! I had a wonderful spacious room on the 11 floor overlooking the bay and the sports center. The staff were very friendly and very helpful! I loved it!

10/10 Excellent

Jav, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place next to ICC
if you have an event close to the ICC is great the hotel is good but the only problem is lack of english speakers

6/10 Okay

wee

Liked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Bradley, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place to stay
Rooms are nice. Smoking room a little musty since windows don't open. Staff was great. Not much around the area as it is not developed yet. Should be better in late 2016 or 2017.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Bad Odor
It's a pretty new hotel with nice design. Stayed here for a few times before, but this time there was a strong odor.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and books
Clean. The library and restaurant are nice

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too hot
the hotel is very nice, but for some reason there was no way to turn down the heat, so we had to ask them to unlock the window so it could be opened. Otherwise all was good.

10/10 Excellent

kelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, great value.
Brand new so everything is in great shape. Although the staff can speak some English it's not a truly international hotel based on the breakfast buffet. Also, not in walking distance to anything, not important in my case. Overall a very nice hotel for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting in Shenzhen with partners around the world
Very nice hotel with modern look - well thought out. Breakfast was good, service was just okay - Same for the reception area, service was just okay. The room was nice and spacious and clean.

8/10 Good

vanessa, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Worth a peek
It was a nice stay. The place is new, and so it seems like they are still working out some of the kinks. Overall- great stay. The sports complex is very close- great for walks, jogs. Not great for stores/restaurants to walk to.

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5
Address
No.3001 Binhai Avenue, Nanshan District, Shenzhen, Guangdong