屋顶露台

关于罗马潘菲利别墅酒店的点评

4 out of 5
罗马潘菲利别墅酒店
Via Della Nocetta 105, Rome, RM

点评

8.8

超赞

10 分 - 超赞。142 条好评,共有 225 条点评" "
8 分 - 还可以。50 条好评,共有 225 条点评" "
6 分 - 一般。20 条好评,共有 225 条点评" "
4 分 - 很差。6 条好评,共有 225 条点评" "
2 分 - 糟糕。7 条好评,共有 225 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

Adham,Frisco

与家人出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
Hotel in a pretty and quiet area of Rome. About 10-15min drive from the Vatican City. About 30min drive to city center and all major attraction's. Taxi to the city will cost between €20-€30 roughly. I made a reservation at the roof top restaurant 3 times, when I arrived, they said they couldn’t find the reservation. If you call the reservation number again to make another reservation they tell you you’re all set, when you show up they never got your reservation. Kind of a clown show. Other than that good hotel, great breakfast.
2024 年 5 月入住 1 晚

6/10 一般

Aboubakar,Thiaroye

与配偶出行, 商务旅客
Great
2024 年 5 月入住 3 晚

10/10 超赞

Michael,San Jose

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
We loved our stay here. The staff was amazing, everyone from the front desk to the restaurant. Staff was helpful, friendly, and made our stay one of the best on our trip to Italy. We booked this hotel because it was away from the center of Rome a little bit so we could get some rest and everything was great. The breakfast was good. The restaurant in the evening was good and again the people working in the restaurant were the best! I would stay here again Anytime I was in Rome!
2024 年 5 月入住 3 晚

10/10 超赞

Janie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Ian

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Had fleas in the hotel. Hotel is miles away from Rome - ridiculously the shuttle bus charges €5 each way and is not very frequent. Positive: amazing swimming pool
2024 年 5 月入住 3 晚

10/10 超赞

Virat

满意:清洁度、员工和服务、住宿条件和设施
Clean, nice breakfast.
2024 年 5 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 21 日 的回复
Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel - fresh and clean rooms - excellent breakfast - transport limited and so needed taxis. But a lovely place to come back to.
2024 年 5 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 21 日 的回复
Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

8/10 还可以

Edan,Costa Mesa

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet hotel property outside of the busy city of Rome. About a 30 minute ride to anywhere we had to go. Free breakfast was nice but did not have a selection that we enjoyed that much. Room was spacious and clean and quiet. Bathroom was roomy and nice. Shower had two options of water which was nice after a long day. Bed was firm and comfortable. Easy to stream Netflix to the TV. All staff was very accommodating and friendly at all times.
2024 年 5 月入住 4 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 21 日 的回复
Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

8/10 还可以

R.,Zwijndrecht

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 7 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 11 日 的回复
Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 超赞

Mathew

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 11 日 的回复
Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

6/10 一般

Giovanni

满意:住宿条件和设施,员工和服务
It’s ok
2024 年 4 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 5 日 的回复
Grazie per la sua recensione. Speriamo di rivederla al più presto nel nostro hotel. A presto

6/10 一般

Marc

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Spa extra kostenpflichtig und viel zu klein - Betten im Zimmer quietschten ohne Ende
2024 年 4 月入住 4 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 1 日 的回复
Thank you for sharing your feedback. We're sorry to hear that you found the size of the SPA not up to your expectations and that you experienced squeaky beds in your room. The SPA is an additional service that incurs an extra cost as it offers a luxurious and wellness-focused experience for our guests. Regarding the beds, we would have been happy to accommodate a room change during your stay to ensure your comfort. We appreciate your comments and will take them into consideration to improve our services.

10/10 超赞

massimo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is brand new (fully refurbished) with high competence and taste. Personnel young, kind and dedicated. Parking is easy and not far from the centre. I will come back for sure.
2024 年 4 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 5 月 1 日 的回复
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at our newly refurbished hotel and that our personnel exceeded your expectations with their youth, kindness, and dedication. It's great to know that you found parking easy and that our location, while not far from the center, provided convenience during your visit. We appreciate your kind words and are delighted to hear that you plan to return. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,

10/10 超赞

Natalie,MIAMI

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 27 日 的回复
Thank you Natalie for your lovely feedback. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 超赞

Arthur

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’m a very experienced traveler: Hotel Pamphili is an up-to-date clean/trendy oasis, with great gym and grounds surrounding pool facilities. Also the food at this hotel is fantastic.
2024 年 4 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 23 日 的回复
Thank you for your kind words and for choosing to stay at Hotel Pamphili Roma. We're thrilled to hear that you, as an experienced traveler, found our hotel to be an up-to-date, clean, and trendy oasis. It's fantastic to know that you enjoyed our gym facilities and the beautiful grounds surrounding our pool area. We're especially pleased that you appreciated the quality of our food. Our culinary team works hard to provide delicious and memorable dining experiences for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please feel free to let us know. Best regards,

8/10 还可以

Rakesh

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
1. There was a bigger group staying at that time. The music was loud in the evening when they were partying. I believe it can happen from time to time. I did not create any fuss about it. It was understandable. At other times, it was quiet and a safe surrounding. 2. I took a taxi to go to the city and back on most days. In the morning, there is a shuttle service to go to Rome. The shuttle service is Euro 5 per person. The taxi was around Euro 15 per journey to the nearest metro station.
2024 年 4 月入住 6 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 16 日 的回复
Thank you for your feedback. We're glad to hear that overall you enjoyed your stay with us. Regarding the noise from the larger group, we apologize for any inconvenience this may have caused. While we strive to ensure a peaceful environment for all our guests, occasional events or gatherings may lead to increased noise levels. We appreciate your understanding and patience in this matter. Regarding transportation, we're pleased to offer both shuttle service and assistance with taxi arrangements to help our guests explore the city conveniently. We understand that the cost of transportation can add up, and we appreciate your feedback on this aspect of your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards,

10/10 超赞

Jose

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is excellent, all the facilities are fist class and the service is nothing out of extraordinary. Breakfast buffet is absolutely superb with choices for all tastes and the service during breakfast was very effective and welcoming. The food in the restaurant was a traditional feat with a modern twist providing a great dinning experience without leaving the property. Love Villa Pamphili. Jose, Ana and Melissa
2024 年 4 月入住 7 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 13 日 的回复
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the excellent location, first-class facilities, and extraordinary service at our hotel. It's fantastic to know that you found the breakfast buffet superb and that you had a great dining experience at our restaurant. We truly appreciate your kind words and look forward to welcoming you back to Villa Pamphili in the future!

10/10 超赞

Pietro Rosario

2024 年 4 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 19 日 的回复
Grazie per la sua recensione! Siamo felici che abbia avuto un ottimo soggiorno. Speriamo di rivederla al più presto

10/10 超赞

Sofia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel could not have been a better choice! Its beautiful inside and out, cozy, clean, and the service is great all throughout!!The breakfast was something to look forward to each day, Diana being one of the nicest people to help out whenever needed. Also try a spa day if time permits! 20 mins from center rome and train stations, accesible by taxi/Uber.
2024 年 3 月入住 6 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 13 日 的回复
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found the hotel beautiful, cozy, and clean, and that you appreciated the excellent service provided by our staff. We're glad that Diana was able to assist you and that you enjoyed the breakfast each day. A spa day sounds like the perfect way to relax and unwind! Thank you for recommending it. We're delighted that our location worked well for your needs, and we hope to welcome you back again soon for another enjoyable stay!

8/10 还可以

Maria

满意:员工和服务,清洁度
2024 年 3 月入住 6 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 5 日 的回复
Thank you for your feedback. Can't wait to see you soon again in our Urban Resort

6/10 一般

Giuseppe

与家人出行
满意:员工和服务,清洁度
WLAN schlecht, Telefonate im Zimmer kaum möglich, Essen für Hotelgäste etwas zu teuer
2024 年 3 月入住 6 晚
Stefano, Guest Relation & Club Manager 于 2024 年 3 月 30 日 的回复
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the WLAN connection and the difficulty in making phone calls from your room. We understand the importance of reliable connectivity and will address this matter promptly to ensure a better experience for our guests in the future. Regarding your comment about the pricing of meals for hotel guests, we appreciate your input. We continuously review our pricing to ensure it aligns with the value we offer, but we will take your feedback into consideration as we strive to provide a more satisfactory dining experience. We value your patronage and hope to have the opportunity to welcome you back for an improved stay in the future. Best regards,

6/10 一般

Duangjai

2024 年 3 月入住 4 晚
Stefano, Guest Relation & Club Manager 于 2024 年 4 月 19 日 的回复
Thank you for your feedback. We're happy you had a good stay. Can't wait too see you soon again in our Urban Resort. Ciao from Roma!

10/10 超赞

Nestor De La

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I want to thank you for the very good attention in your beautiful and clean hotel, it was truly a wonderful experience to receive help early even though it was not yet the check in, thanks to Giorgio for his generosity, also to Sandra for her help and patience in helping us in the tours, also to Gianmarco and Prince for taking care of us always with much joy and courtesy... thanks to this beautiful place that has left us a beautiful memories. Nestor & Sarah D.
2024 年 3 月入住 7 晚
Stefano, Guest Relation & Club Manager 于 2024 年 3 月 30 日 的回复
Thank you so much for your kind words. We are thrilled to hear that you had a wonderful experience during your stay at our beautiful and clean hotel. Providing excellent attention to our guests is always our top priority, and we are delighted that you felt well taken care of. We will make sure to pass along your gratitude to Giorgio for his generosity, Alessandra for her helpfulness and patience in assisting you with tours, as well as Gianmarco and Prince for their joyful and courteous service. They will be pleased to know that they contributed to making your stay memorable. We are grateful for the opportunity to host you, and we are thrilled that you have beautiful memories of your time with us. Please do not hesitate to reach out if you ever decide to visit us again in the future. We would love to welcome you back. Warm regards

10/10 超赞

Beata

2024 年 2 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 22 日 的回复
Thank you so much for taking the time to share your positive experience! We are delighted to hear that you had a great stay at our hotel. Safe travels, and we hope to host you again soon!

8/10 还可以

Rene Josef

与家人出行
满意:员工和服务,清洁度
Un joli endroit duquel on peut aller en ville à peu près pour 15 à 20 €
2024 年 2 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 18 日 的回复
Thank you for your review. Can't wait to see you soon again in our Urban Resort! Ciao from Roma!

10/10 超赞

Suneeta

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I went there with my kids on a mini break and the hotel was beautiful and clean. The surrounding is nice and picturesque. The staff were very helpful and friendly, breakfast was nice all through out our stay. The hotel was about 15 mins away from the city centre but the Uber drivers are amazing. A very very good stay overall
2024 年 2 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 15 日 的回复
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your kids enjoyed your mini break at our hotel. It's fantastic to know that you found the hotel beautiful and clean, and that you appreciated the nice and picturesque surroundings. We are especially pleased to hear your positive comments about our helpful and friendly staff. Providing excellent service is our priority, and it's great to see that reflected in your feedback. We're glad you enjoyed the breakfast throughout your stay, and we appreciate your understanding regarding the distance from the city center. We're thrilled to hear that the Uber drivers were able to enhance your overall experience. Thank you once again for choosing our hotel for your mini break. We look forward to welcoming you and your family back for another very good stay in the future. Best regards,

8/10 还可以

Vincenzo

2024 年 2 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 3 月 25 日 的回复
Grazie Vincenzo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

10/10 超赞

gioacchino

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unica pecca,albergo lontano dal centro,spostamenti in taxi ( che costano) altrimenti la naveþa con i propri orari Soggiorno, però eccellente.
2024 年 2 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 12 日 的回复
Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. Ci dispiace per l'inconveniente legato alla posizione, che ha reso necessari gli spostamenti in taxi. Riconosciamo che la comodità della posizione è un elemento chiave per molti ospiti, e apprezziamo il suo feedback in proposito. Abbiamo preso nota della sua osservazione e continueremo a valutare le opzioni per migliorare l'accessibilità e i trasporti per i nostri ospiti. Nel frattempo, siamo lieti che abbia apprezzato il suo soggiorno nonostante questo inconveniente. Speriamo di darle nuovamente il benvenuto in futuro e di poterle offrire un'esperienza ancora più piacevole. Cordiali saluti,

8/10 还可以

Maria elena

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 12 日 的回复
Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. A presto!

10/10 超赞

Kesseler

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel and friendly team
2024 年 2 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 7 日 的回复
Thank you so much for your lovely feedback. Hoping to see you soon again in our Urban Resort

10/10 超赞

Gokhan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 2 月 4 日 的回复
Thank you for your lovely review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

8/10 还可以

Bjorn

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lite på siden men trivelig, flott frokost
Hyggelig sted, litt på siden av sentrale deler. Flott hotel, trivelig og hjelpsom personale og en fantastisk frokost.
2024 年 1 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 31 日 的回复
Thank you for your review! We appreciate your feedback. We're glad to hear that you found our hotel pleasant, with friendly and helpful staff. It's also great to know that you enjoyed our fantastic breakfast. We hope to welcome you back in the future!

10/10 超赞

Assunta

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 28 日 的回复
Grazie Assunta per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

10/10 超赞

Tommaso

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 9 日 的回复
Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

8/10 还可以

Azariel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the cleanliness of the property. The front desk contains helpful information about how to get around the city and the hotel has a shuttle. However, the shuttle only takes you to a main city square, but use the map to walk to other locations or catch public transportation. I received a free room upgrade with a wonderful view.The breakfast buffet was nice and I thoroughly enjoyed the pleasant service from Yaya, Diana, and Irene the most. Overall, this is a wonderful stay whether you're traveling with a small group or a family.
2023 年 12 月入住 6 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 9 日 的回复
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness of the property and found the front desk information helpful for navigating the city. We appreciate your feedback on the shuttle service and will consider ways to enhance its convenience. We're delighted that you received a complimentary room upgrade with a fantastic view and that the breakfast buffet met your expectations. It's wonderful to hear that Yaya, Diana, and Irene provided you with pleasant service—we'll be sure to pass on your kind words to them. We look forward to welcoming you back, whether you're traveling with a small group or a family. Thank you for choosing us, and we appreciate your valuable feedback!

2/10 糟糕

Andrey

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 5 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 9 日 的回复
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your less than satisfactory experience with us. We strive to provide the best possible service to all our guests, and it is disheartening to learn that we fell short in your case. Your concerns are important to us, and we would appreciate the opportunity to better understand the specifics of your experience. If you could provide additional details or contact us directly, we would be more than happy to address and resolve any issues you encountered. We value your feedback as it helps us improve, and we hope to have another chance to make things right for you in the future. Thank you for bringing this to our attention. Sincerely,

8/10 还可以

Luca

2023 年 12 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 9 日 的回复
Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

10/10 超赞

ELHAM

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect in every way
2023 年 12 月入住 7 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 9 日 的回复
Thank you so much for your kind review! We are delighted to hear that your experience with us was positive. Your feedback is valuable to us and encourages us to continually improve. It will be a pleasure to welcome you back soon. Thanks again for choosing us and for sharing your thoughts with us.

10/10 超赞

Riccardo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 5 晚
Stefano, Guest Relation & Club Manager 于 2024 年 1 月 2 日 的回复
Grazie mille Riccardo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ottimo hotel e servizi
2023 年 12 月入住 4 晚
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 27 日 的回复
Thank you so much for your amazing feedback. Hoping to see you soon again in our Urban Resort.

10/10 超赞

Olga

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect! Welcoming, charming, outstanding. Can’t even imaging being here during the summer month. Super! Thank you!!!! Special thanks to Paolo. :) Bona Natale!
2023 年 12 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 27 日 的回复
Thank you so much for your wonderful review! We are delighted to hear that your experience with us was perfect, welcoming, and charming. It's always our goal to provide outstanding service, and we're thrilled that we were able to meet your expectations. We appreciate your kind words about our team member Paolo, and we'll be sure to pass on your special thanks to him. It's great to know that he made a positive impact on your visit. As for the summer months, we hope you get the chance to experience our hospitality again during that time. We strive to make every season memorable for our guests. Wishing you a joyful Buon Natale and looking forward to welcoming you back in the future! Best regards,

10/10 超赞

Elvano

满意:清洁度、员工和服务、住宿条件和设施
Bellisimo
2023 年 12 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 16 日 的回复
Grazie per la sua ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort!

10/10 超赞

Joanna

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
It was absolutely divine from the pool/breakfast spread/spa. We had a wonderful time and now we are planning to go back next year and repeat this vacation.
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 11 日 的回复
Thank you so much for taking the time to share your delightful experience with us! We're thrilled to hear that your stay was absolutely divine, and that you enjoyed the pool, breakfast spread, and spa. It's always our goal to provide a memorable and enjoyable experience for our guests, and we're delighted to know that we succeeded in making your vacation special. We look forward to welcoming you back next year! If there's anything specific you loved about your stay or any preferences you have, please feel free to let us know. We want to ensure that your next visit is just as wonderful, if not even better. Thank you once again for choosing us, and we can't wait to have you back for another fantastic getaway! Best regards,

10/10 超赞

onur

2023 年 12 月入住 3 晚
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 5 日 的回复
Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 超赞

Zsolt

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 5 日 的回复
Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 超赞

giuseppe

2023 年 11 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2023 年 12 月 19 日 的回复
Grazie per l'ottima recensione! Speriamo di rivederla al più presto!

10/10 超赞

Paolo

满意:清洁度、员工和服务、住宿条件和设施
OTTIMA STRUTTURA
2023 年 11 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2023 年 11 月 29 日 的回复
Thank you so much Alexander for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 超赞

Mauro

满意:清洁度、员工和服务、住宿条件和设施
Struttura pulita tranquilla e confortevole
2023 年 11 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2023 年 11 月 29 日 的回复
Thank you so much for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 超赞

Lutfi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Stefano, Guest Relation & Club Manager 于 2023 年 11 月 19 日 的回复
Thank you so much for taking the time to share your thoughts on your recent stay with us. We hope to have the pleasure of welcoming you back in the future. Warm regards,

8/10 还可以

Noëlle

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bel hôtel au calme de très belles chambres les personnels et aux petits soins le spa est également superbe le seul petit bémols pour moi les transports en commun qui sont à 15 minutes de marche de l'hôtel. Mais pour le calme et les services proposés je recommande
2023 年 11 月入住 2 晚
Stefano, Guest Relation & Club Manager 于 2023 年 11 月 12 日 的回复
Noelle, nous vous remercions sincèrement pour votre aimable commentaire! Nous sommes ravis d'apprendre que vous avez apprécié la tranquillité de notre hôtel, ainsi que nos chambres spacieuses et le service attentionné de notre personnel. C'est un plaisir de savoir que vous avez également profité du superbe spa. Nous comprenons que la distance aux transports en commun puisse être un inconvénient pour vous, et nous apprécions votre compréhension à ce sujet. Nous sommes constamment à la recherche de moyens pour améliorer l'expérience de nos clients, et vos commentaires sont précieux à cet égard. Nous sommes reconnaissants de votre recommandation malgré ce petit inconvénient. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement à l'avenir. Merci d'avoir choisi notre hôtel et de nous faire part de votre expérience positive!