2/10 糟糕
Hou U
与家人及幼儿出行, 与家人出行
2024年04月5日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is not a hotel, of the 5 nights stay the housekeeping missed all the schedules room cleanups. The staffs ignored “do not disturb “ tag and tried to enter the room multiple times. This is not a resort at all but it charges resort fees. No staffs helped on unloading /loading luggages. There were no luggage carts available even to move the luggages myself. The hotel made an excuse that it was a busy day but there were absolutely empty in the lobby and that guests may keep the luggage carts in their rooms. If that is true it it because no one helps hotel guest to move the luggages therefore no one takes the carts back to the lobby. The hotel is not family friendly and this hotel might be only suitable for a short sleep after getting tired gambling. By fat the absolutely worse hotel I have stayed in my life.
Hou U
2024 年 3 月入住 5 晚