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Reviews of Hampton Inn Wytheville

2.5 out of 5
Hampton Inn Wytheville
950 Pepper's Ferry Rd, Wytheville, VA

Reviews

8.4

Very Good

Rating 10 - Excellent. 353 out of 741 reviews" "
Rating 8 - Good. 232 out of 741 reviews" "
Rating 6 - Okay. 99 out of 741 reviews" "
Rating 4 - Poor. 36 out of 741 reviews" "
Rating 2 - Terrible. 21 out of 741 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Traveled with partner
Liked: Staff & service
The bed was not comfortable at all. Other than that, it was a fine hotel for a one night stay.
Stayed 1 night in May 2024

8/10 Good

Edward Mayle, Elmendorf AFB

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checkin lacked everything. She was short, matter of fact, not friendly, not welcoming at all. It was - “Name”, “2 queens??” Then, “room 322”. “Elevators are that way”. Legit, that was it. I’ve had better service at motels. Do better at hiring.
Stayed 1 night in May 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The physical condition of the facility was not as expected of Hampton Inn. Bathroom sink faucet would not shut off. We spilled some water on the Bathroom floor and in wiping it up the tissues turned black. After spending the previous night at Hampton Inn Orangeburg the room was not nearly as nice. Breakfast was good though.
Stayed 1 night in May 2024

6/10 Okay

Lisa

Traveled with family
Loved the super friendly and helpful staff. And everything was very clean. But the ac didn’t seem to cool the room adequately. And the bathrooms were exceedingly small. You could barely close the bathroom door once you’re in the bathroom. Also, we smelled wood burning smoke all night. So we did not sleep well, thinking that any minute we would have to evacuate. Our adult son uses a wheelchair, so this is something we had to be concerned about given that we were on the second floor.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Very clean, appreciated the outside seating and tables in patio
Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better check in experience. Lindsay checked us in and was delightful.
Stayed 1 night in Apr 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like being right next to the elevator (I mean shared the elevator wall) but wasn't bad
Stayed 1 night in Apr 2024

8/10 Good

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cookies..quick check in...room could use new wallpaper...otherwise very nice..good location.
Stayed 1 night in Apr 2024

6/10 Okay

Rick

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Seems they had lack of workers,had to wait 45 minutes for room to be cleaned even though we were past check in time. This is the second year of the same problem,will rethink staying here again.
Stayed 1 night in Apr 2024

4/10 Poor

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was well stocked and replenished. We liked the cookies at the coffee bar at night as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2024

6/10 Okay

Ernst, Canal Winchester

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The best part of this hotel is the people! They are friendly and helpful. The breakfast ladies are just what you need to get your day started! The hotel is in serious need of updating. It looks tired and worn.
Stayed 1 night in Mar 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Pamela

Traveled with partner
Our room was not ready at check in and it didn’t seem to be a concern for anyone. No apology was offered. Where is the customer service? There was also no information in the room regarding WiFi or local restaurants. Is that too much to ask?
Stayed 1 night in Feb 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Traveled with family
Some of the furnishings, especially the bathroom were pretty worn. “Well used.”
Stayed 1 night in Feb 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 1 night in Feb 2024

8/10 Good

Roderick

Stayed 1 night in Feb 2024

4/10 Poor

julian

Disliked: Cleanliness, property conditions & facilities
the room was sub standard, wash basin drain did not work and the window blind was stuck general aging throughout the property
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Traveled with partner
Late check-in but handled quickly and efficiently. Staff and facility were great. Breakfast was delicious! We will definitely stay here again. Thank you.
Stayed 1 night in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was exceedingly clean, bed was comfy and breakfast was awesome. Great stay for a quick overnight stay.
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Pretty nice. Nothing to complain about.
Stayed 1 night in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

roy

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Dean

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy on/off I-77, staff was friendly, room was clean, enjoyed the stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Maint required, one elevator out of service, pool out of service, bathroom furniture in shabby condition
Stayed 1 night in Jan 2024

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice place with very nice breakfast. The advertised pool and Whirlpool was a critical reason to book there only to find out that the pool area was closed for maintenance and had been for over a week.
Stayed 1 night in Jan 2024

8/10 Good

Kathy

Traveled with family
No complaints at all.
Stayed 1 night in Jan 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Upon arrival, we were told our room was not ready. We were about an early. So we went out for dinner. When we opened the door to our room, we discovered it had not yet been cleaned. So back downstairs we went. We were assigned to a different room. However, the new room did not have queen beds. The mattresses seemed to be full sized only. And the side I slept on was sloped downward. So I had to fight to stay on the bed all night. The bathtub was also uneven, making you feel off balance. The hotel is older. But very clean and cozy. And the lady at the desk was super friendly and nice.
Stayed 1 night in Dec 2023

8/10 Good

Peter

Stayed 1 night in Dec 2023

6/10 Okay

Ann

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They didn’t let us know the pool was closed. They tried to charge us more than stated for our dog. Front desk person was a little rough.
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

REBECCA, APEX

Stayed 1 night in Dec 2023

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
The people were very friendly and helpful. I will stay there again.
Stayed 1 night in Dec 2023

8/10 Good

Biao, Irondale

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy, Wexford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
When we checked in the room hadn't been cleaned. One of the beds was unmade and there were dirty towels on the bathroom floor. When we told the desk clerk she was indifferent at best, and said she couldn't give us another room because they were booked up. Didn't offer to send anyone up to remediate the situation.
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Laurel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dog friendly, we arrived late and the property was well lit and frlt safe, even in the middle of the night when we walked the dog.Rooms were very comfortable and clean. Breakfast was great, friendly people and staff. It was a very good experience and would definitely stay at Hampton again!
Stayed 1 night in Nov 2023

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop at the end of a long drive
Santana at the front desk was patient and wonderful as we had to spend an hour dealing with hotels.com in getting the reservation adjusted. The pool and jacuzzi were relaxing after a long day of driving.
Stayed 1 night in Nov 2023

10/10 Excellent

Arren, Elmendorf AFB

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was welcoming. Room exceeded expectations.
Stayed 1 night in Nov 2023