2/10 糟糕
Isabelle
与家人出行
2024年05月23日
不满意:清洁度、员工和服务、服务设施
Extremely rude staff. I felt like we were not welcome!
Staff does not communicate well, they all seem to not have any proper training , awful customer service-
Our room was booked for 3 ppl and no extra sheets and pillows and when we asked we were told housekeeping was gone for the day.
Expensive for what they offer in terms of accommodation and service - managers are so rude so awful we felt horrible and were treated like we were asking favors instead of receiving the services we paid for - over $800 spent at this place and not worth it
I don’t recommend and will never recommend this place to anyone I know !
Such a shame because it’s a cute courtyard but horrible horrible service !
Isabelle
2024 年 5 月入住 1 晚