4/10 Poor
Kristoffer
Traveled with group
Jun 4, 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I did not have a good experience staying here. I only stayed for a night. On at least 6 separate occasions there was this loud horrendous sound which seemed to be emanating from the drain piping in the bathtub. I even took a video of it and presented to the staff at the front desk. I was offered the opportunity to change rooms, but it was late at this point, my friend and I had just flown back from Europe, and we didn't want to re-gather all our things in order to move to another room. Yes, that's right, the staff didn't even offer to help us with transferring our stuff. The next day before check out, my friend and I went over to get the breakfast that was included with our stay. Now granted we did show up at 8:55 despite knowing that the breakfast ended at 9:00, but all we really wanted was a coffee and juice and a small bite because we had to leave to head back to the airport. When we got to the breakfast area, I could see at least 4 or 5 other guests in the room getting some breakfast items. However, just as we began to enter the room, a staff member said that the breakfast hours had ended. As I began to protest that we still had 5 minutes, the staff member completely ignored me and closed the two sliding doors right in front of my face. I cannot remember the last time a staff member of any establishment was this rude and dismissive to me. I would not recommend this place.
Kristoffer
Stayed 1 night in Jun 2024