评分基于 989 条真实点评

3.1 / 5
76% 住客推荐
3.3 客房清洁度
3.5 服务和员工
3.5 客房舒适度
3.1 酒店条件
Expedia 亿客行 真实点评
2/5
用户:真实旅客

发布日期:2024年5月29日 发布在:Expedia
Shame!! Shame! Shame!!!! 1st- No one should pay close to $$$.$$ to stay in a run down Hotel. This has nothing to do with pleasant staff. The White weed Horror MOTEL we stayed in had screens falling out of the front windows/trash on all sides of building and (smelled/no ice/holes in the 2nd provided towels/and it was raided by the police because of young adults activities. The pictures online are a BALD FACE lie!! Early 2 hour check at $75.00 (4 cars parted in front and we arrived 1.5 hours early and because we passed on paying that, we weren't able to use the restrooms due to not being Guest until we had actually check in 1.5 hours later. Shame!! Shame!! SHAME!! on corporate for listing this as a Wyndham partnership. At least the were no blood stains on the wall and couch, like last year trickery at the LaQuinta. I feel bad for the staff who had to endure all the complaints. The only thanks is to that staff for the pleasantness. 0-2 RATING overall!!
酒店管理层的评论
2024年6月1日,回复:酒店管理层 Manager
Hello Mrs. D., We apologize for the experience you described during your stay. Please know that guest feedback is essential, and we have shared your concerns appropriately. Your comments will help us improve our standards for all guests in the future. Thank you for recognizing the efforts of our staff; they are committed to ensuring a positive stay. We recommend contacting management directly to address any further issues or feedback you may have.
2/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
The staff was amazing but the property lacked alot of things . Number one someone tried to break into cars . There is a row of houses that overlooks the hotel and i believe they watch people . Second the beds had mutiple stains on them . Not the sheets just the bed itself . They didnt give you any kind of cimforter . The hotel smelled fresh but overall i would never stay there again
酒店管理层的评论
2024年5月29日,回复:酒店管理层 Manager
Hello Shameka, We appreciate your kind words about our staff and the fresh smell of the hotel. For any security concerns, we recommend contacting the local authorities. We take all feedback seriously and will share your comments with the team to improve our services for future guests.
2/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
No blow dryer, i had to ask for an iron they had nothing to iron on
酒店管理层的评论
2024年6月1日,回复:酒店管理层 Manager
Hello Randy, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable as we strive to improve our services for future guests. Please feel free to contact management directly to further address your concerns.
3/5
用户:真实旅客

发布日期:2024年5月23日 发布在:Expedia
酒店管理层的评论
2024年5月25日,回复:酒店管理层 Manager
Hello Sietie,We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback from your experience.
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Very welcoming and clean staff where great very fast service
酒店管理层的评论
2024年5月22日,回复:酒店管理层 Manager
Hello Joanne Nicole,We appreciate your positive feedback on our welcoming staff and efficient service. It's great to hear that you had a clean and pleasant stay with us. Guest satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable experience.
5/5
用户:真实旅客 来自:Woodbury

发布日期:2024年5月14日 发布在:Expedia
The room was very nice with 2 queen beds plus another room with sofa and could sleep 6 easily. The bathrooms were large and spacious too and breakfast options were nice.
酒店管理层的评论
2024年5月14日,回复:酒店管理层 Manager
Hello Joseph,We truly appreciate your positive feedback on our spacious rooms and breakfast selection. It's fantastic to hear you enjoyed your stay with us. Thank you for taking the time to share your experience.
5/5
用户:真实旅客

发布日期:2024年5月11日 发布在:Expedia
Good
酒店管理层的评论
2024年5月11日,回复:酒店管理层 Manager
Hello Rubel,We appreciate your feedback and are glad to hear you had a good experience at our hotel. If you have any further comments or suggestions for us, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
3/5
用户:真实旅客

发布日期:2024年5月9日 发布在:Expedia
We stayed in Rm 202. Looks like it was one of the renovated rooms but when you stepped into the bathtub it felt like it was going to fall through. Please check on that.
酒店管理层的评论
2024年5月10日,回复:酒店管理层 Manager
Hello Dacy,Thank you for sharing your feedback with us. We appreciate you bringing this matter to our attention so we can investigate and address it accordingly. Your comments are valuable in helping us maintain our high standards of service and accommodation for all our guests.
1/5
用户:真实旅客 来自:Interlochen

发布日期:2024年5月4日 发布在:Expedia
Not as described in pictures. Front desk staff was extremely unhelpful
酒店管理层的评论
2024年5月6日,回复:酒店管理层 Manager
Hello Cassandra,We apologize that your experience did not meet expectations and will share your feedback with our team for improvement. We strive to provide accurate representations online and regret any discrepancies you encountered. Should you wish to discuss your stay further, please reach out to our management team directly for assistance.
4/5
用户:真实旅客

发布日期:2024年5月2日 发布在:Expedia
酒店管理层的评论
2024年5月4日,回复:酒店管理层 Manager
Hello Jeffrey,We are delighted to hear that you had a pleasant stay with us. Should you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon for another memorable experience!