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Reviews of Fairmont Vancouver Airport In-Terminal Hotel

4.5 out of 5
Fairmont Vancouver Airport In-Terminal Hotel
3111 Grant McConachie Way, Richmond, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3110 out of 3908 reviews" "
Rating 8 - Good. 547 out of 3908 reviews" "
Rating 6 - Okay. 128 out of 3908 reviews" "
Rating 4 - Poor. 63 out of 3908 reviews" "
Rating 2 - Terrible. 60 out of 3908 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wheel chair was taken away and my husband could not get to the toilet or shower unless I carried him They thought I was going to steal the wheelchair I think. It was 130 am that we checked in to our room from the flight which we had wheelchair service They provided me with a wheelchair right away but took it out of the room and he was stranded in the room. Very poor idea. It was later explained that had I payed for chair I could have kept it in the room. Hello. Thanks for that.
Stayed 1 night in May 2024

10/10 Excellent

Hai, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, quiet. A traveller’s oasis from the chaos of YVR
Stayed 1 night in May 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all amazing!
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was on the far end of the airport. We were not expecting to walk that far with 4 bags.
Stayed 1 night in May 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024

10/10 Excellent

Shirley, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel offered what you would expect from Fairmont. Only negative was we had to drop off a rental car which is across from domestic arrivals and you have to walk a long distance to the hotel to the end of International flights. They did however offer a ride to check in or security in the morning. Thankfully.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport
Stayed 1 night in May 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2024

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Close to departure
Stayed 1 night in May 2024

10/10 Excellent

Nai-yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit is just as good as the first one, if not better.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love convenience to the airport and modern amenities
Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in at terminal. Worth noting is the quiet due to the glass in the windows at this hotel are extra soundproof and thick allowing for viewing the runways and take off of aircraft without the noise factor one might assume would come with a hotel at the airport.
Stayed 1 night in May 2024

8/10 Good

Roland

Traveled with partner
Liked: Cleanliness, staff & service
Everything was perfect except the bed mattress. When you got anywhere close to the edge it had such a slope on it that you felt like you were going to fall off. No support at all.
Stayed 1 night in May 2024

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Gap in bathroom doors into room on both sets of doors: felt it was either shoddily made or old. Only a few packets of sugar. Only an expresso Keurig so couldn't have plain coffee. No microwave or fridge. Really expected better from a high-rated hotel. Would not recommend it.
Stayed 1 night in May 2024

6/10 Okay

alison

Liked: Cleanliness
Disliked: Property conditions & facilities
Pooled closed; food service not available; television reception was terrible. Somewhat disappointing
Stayed 1 night in May 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great bed! So nice to walk off the plane and go to sleep.
Stayed 1 night in May 2024

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for travel and catching early morning flights. Great bar with live entertainment. Comfy beds.
Stayed 1 night in May 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Airport Hotel is an exceptional hotel.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and an excellent bar for watching a Canucks playoff game!
Stayed 1 night in May 2024

10/10 Excellent

raunak

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Bradley

Stayed 1 night in Apr 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flight was long from ATL, GA. So I was so glad that the hotel was attached to the airport. It was so nice! Everything was wind
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient!!!
Stayed 1 night in May 2024

10/10 Excellent

Jessylyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable place to stay for a 14 hour layover.
Stayed 1 night in May 2024

8/10 Good

Steven, Kitimat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christopher, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside you would have no idea you’re at the airport- with the exception of the view of the runways
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lots of amenities such as spa. The room was spacious and comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Emiel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenience.
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super convenient. I little pricey!
Stayed 1 night in May 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Darrin

Stayed 1 night in May 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in May 2024

10/10 Excellent

ERICKA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pam is the one who greeted us when we arrived. She is kind and welcoming. Thank you. She is exceptional. Love staying in this hotel!
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and facilities Fairmont Gold upgrade was a great experience
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

JoDon, Charlestown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was amazing! Very professional staff
Stayed 1 night in May 2024

10/10 Excellent

HANS

Great as always
Stayed 1 night in May 2024

10/10 Excellent

joel, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it’s at the airport so the surrounding environment is convenient but not super attractive.
Stayed 1 night in May 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

tammy -Lee

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Alan, Maple Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying at the Fairmont Vancouver Airport. We live an hour away and when we have an early flight it’s so convenient. Doesn’t hurt that the hotel & rooms are amazing.
Stayed 1 night in May 2024

10/10 Excellent

Genevieve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing view of the planes on tarmac.
Stayed 1 night in May 2024

10/10 Excellent

Zerrin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option
Stayed 1 night in May 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the experience. Everyone is is pleasant and welcoming.
Stayed 1 night in May 2024