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Charming Family Hotel

3.0 star property
Comfortable Richmond guesthouse in Shellmont with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Charming Family Hotel

Property entrance
Exterior
Deluxe Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, free WiFi, bed sheets
Living area
Living area
Reviews
7.6

Good

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • Popular LocationCF Richmond Centre Mall4 min drive
  • Popular LocationSteveston Village Historic Waterfront9 min drive
  • Popular LocationSteveston Fisherman's Wharf9 min drive
  • AirportVancouver, BC (YDT-Boundary Bay)13 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

I like the responsiveness of the owner of this property. Talked to her. Very nice lady. Our room was not clean at all. T...
Lavinia
May 27, 2024
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Room options

View all photos for Queen Room 1 with Shared Bathroom

Living area

Queen Room 1 with Shared Bathroom

10/10 Exceptional

Highlights

Soundproofed
Heating
Fan
Shower/tub combination
Private bathroom
Cookware/dishes/utensils
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room 2 with Shared Bathroom

Living area

Queen Room 2 with Shared Bathroom

8/10 Very Good

Highlights

Soundproofed
Heating
Fan
Shower/tub combination
Cookware/dishes/utensils
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, slippers, towels

Deluxe Room, 2 Queen Beds, Non Smoking

10/10 Exceptional

Highlights

Soundproofed
Heating
Fan
Shower/tub combination
Private bathroom
Cookware/dishes/utensils
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Aerial view
Better Bed House
Parking included
Free WiFi
Business services
Laundry
8.6 out of 10, Excellent, (188)
The price is $112
$156 total
includes taxes & fees
Jun 5 - Jun 6
Better Bed House

About the neighborhood

Richmond

Charming Family Hotel is located in Shellmont, a neighborhood in Richmond. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Richmond Night Market and Granville Island Public Market. Check out an event or a game at BC Place Stadium, and consider making time for Science World, a top attraction not to be missed.
Visit our Richmond travel guideOpens in a new window
View more Guest Houses in VancouverOpens in a new window

What's nearby

  • CF Richmond Centre Mall - 4 min drive
  • Richmond Olympic Oval - 6 min drive
  • Richmond Night Market - 7 min drive
  • Steveston Village Historic Waterfront - 9 min drive
  • Steveston Fisherman's Wharf - 9 min drive

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver Intl. Airport (YVR) - 19 min drive

Restaurants

  • Hong Kong Flavour Restaurant - 3 min drive
  • Tim Hortons - 3 min drive
  • Legends Pub - 19 min walk
  • Sea Fortune Restaurant - 3 min drive
  • Sector 7 Kitchen + Bar - 3 min drive

About this property

Charming Family Hotel

Guesthouse located in Shellmont
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Charming Family Hotel boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Heating and fans
  • Slippers and sound-insulated walls
  • Cookware/dishes/utensils, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

This property does not have elevators

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charming Family Hotel?

Self parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Check-out is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is 2.2 mi (3.5 km) from CF Richmond Centre Mall and 2.5 mi (4 km) from Lansdowne Centre. Aberdeen Centre and Riverport Sports and Entertainment Complex are also within 6 mi (10 km).

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 147 reviews" "
Rating 8 - Good. 37 out of 147 reviews" "
Rating 6 - Okay. 23 out of 147 reviews" "
Rating 4 - Poor. 13 out of 147 reviews" "
Rating 2 - Terrible. 16 out of 147 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chinmaya

Disliked: Staff & service, amenities, property conditions & facilities
Avoid this place if you can, the landlord demanded $20 for letting me charge my car at night (the cost would have been less than $1). The room smelled bad and the shared bathroom is common between 4 rooms. Only stay here if you have absolutely no choice.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Lavinia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I like the responsiveness of the owner of this property. Talked to her. Very nice lady. Our room was not clean at all. The bathrooms have lots of stain. The floor was not swept clean as I can see hairs on the floor. I have straight hair. My husband has no hair but we see curly hair so I know it's not swept clean. I do not believe the floor was mopped because we see stains on the floor. There was a dresser. I found some items on the top drawer such as playing cards, a item tag, etc. in the middle drawer there was a soiled t-shirts or some type of clothing item. There was a table with the plate cups and teapot, a hot water boiler. There was also a coffee maker and some coffee and sugar I believe. I use the water kettle. There was an insect inside. The teapot still had some water inside. I ended up washing everything on the table. The plate that holds the cups has slimes on it. That tells me it has not been washed for a long time. Overall, I'm giving this place no more than three stars. I give credit to the owner for responsiveness but I really think this place needs a lot of improvement in terms of cleanliness. For the price I pay $150 US dollars a night is not worth it at all. The tendons still have to a fee for cleaning. My question is why wasn't the place cleaned?
Stayed 2 nights in May 2024

6/10 Okay

Karamjit

Stayed 4 nights in May 2024

10/10 Excellent

Suryo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it’s convenient to stay there. That’s all.
Stayed 2 nights in May 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

daniel

Traveled with family
Disliked: Amenities
The house is nice, terrible noise, people talking loudly in Chinese language from 10 pm to very early morning outside my room door had to knock on my own door for them to acknowledge me, I will NEVER book or recommend this place. Terrible experience
Stayed 1 night in May 2024

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness, staff & service
The owner was very friendly and check-in was easy and smooth. There was no TV in the room. We found the suite to be really cold. We could not see a heat register, thermostat or a baseboard heater anywhere in the room, so there was no heat coming from anywhere. If we had spent more time in the room, we would have requested a space heater. The house shook quite significantly when a large truck drove by. At first we thought it was an earthquake tremor. Other than that it was a nice room. Great shower, nice clean bathroom. The beds were very firm, but made for a good sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service
All great
Stayed 3 nights in Apr 2024

10/10 Excellent

Ranjeet

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Sukhman

Stayed 1 night in Mar 2024

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly host. Beautiful house, close to shopping.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and very easy to check in/out.
Stayed 1 night in Mar 2024

10/10 Excellent

Man Ching

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice host.
Stayed 1 night in Mar 2024

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It does not specify that this is a house. There is no air circulation, there is a bad smell in the home, very dark. There was another guest occupant in the other bedroom who kept getting up during the night and pacing outside of our room, this made me feel very uneasy and unsafe. There is a large gap under the doors to the bedroom and the light comes in through there as well as the noise from the other guest using the bathroom right outside our door. There was a lot of trash, empty bottle water and papers in the drawers, no creamer or enough water for coffee for 2 guest and no regular sugar. There is no heater in the home so environment is very cold. It is ok to rent rooms like that but this place needs great improvement and decor needs to be racially neutral. I would not go back to this place.
Stayed 1 night in Mar 2024

6/10 Okay

Riya

Traveled with partner
Provide some water for drinking and some plates for fooding
Stayed 1 night in Mar 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

4/10 Poor

Beverley

Liked: Cleanliness

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was fine except parking. Street out front was full of ice and snow and not maintained. As we were instructed to not park in driveway but on the street, we had to walk through slushy wet snow drifts and got shoes and socks wet. Also nearly missed an early morning flight when car got momentarily stuck in the piles of snow where we had to park. Otherwise the room was clean and the host friendly and accommodating.
Stayed 1 night in Jan 2024

8/10 Good

kizzy

Stayed 1 night in Jan 2024

8/10 Good

Harrison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too close to the road. Any truck drive pass the whole property it is moving and noise.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rohit

Stayed 1 night in Nov 2023

10/10 Excellent

Rohit

Stayed 1 night in Nov 2023

General hotel information

Reasons to Book
Luxury Linens & Comfortable Beds
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0