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Zendero Tulum

4.0 star property
Upscale hotel near Tulum Mayan Ruins

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Exterior
Select Comfort beds, in-room safe, blackout drapes, iron/ironing board
Reception
Shower, towels
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760
  • Popular LocationTulum National Park13 min walk
  • AirportTulum, Quintana Roo (TUY)4 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso13 min drive
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Room options

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Junior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
LCD TV
Sofa bed
Select Comfort bed
Blackout drapes/curtains
2 bathrooms
Private bathroom
Free bottled water
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

Junior Room, 1 King Bed with Sofa bed, Non Smoking | Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Junior Room, 1 King Bed with Sofa bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
2 bathrooms
Private bathroom
Free bottled water
Cable channels
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.9/10 Excellent

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 129 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Zendero Tulum is located in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 13 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Playa Ruinas - 9 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬7 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪El Capitán - ‬3 min walk
  • ‪Vivo - ‬6 min walk

About this property

Zendero Tulum

Upscale hotel near Tulum Mayan Ruins
Take advantage of free continental breakfast, a terrace, and dry cleaning/laundry services at Zendero Tulum. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Smoke-free premises, a front-desk safe, and luggage storage
Room features
All guestrooms at Zendero Tulum include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • 45-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum

Frequently asked questions

Does Zendero Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Zendero Tulum?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Zendero Tulum on Jun 12, 2024 start from $34.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zendero Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zendero Tulum?

Self parking is free at this property.

What time is check-in at Zendero Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Zendero Tulum?

Check-out is at noon.

Does Zendero Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zendero Tulum located?

Located in Tulum City Center, this hotel is within a 15-minute walk of Hunab Lifestyle Center and Tulum National Park. Tulum Mayan Ruins is 1.7 mi (2.8 km) away.

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 247 reviews" "
Rating 8 - Good. 54 out of 247 reviews" "
Rating 6 - Okay. 28 out of 247 reviews" "
Rating 4 - Poor. 15 out of 247 reviews" "
Rating 2 - Terrible. 7 out of 247 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phyo Thin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 1 night in May 2024

10/10 Excellent

Israel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristy E

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good staff, good location
Stayed 4 nights in Apr 2024

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Stayed 2 nights in Apr 2024

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Stayed 1 night in Feb 2024

6/10 Okay

Elaine

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Stayed 1 night in Feb 2024

8/10 Good

Suha

Traveled with partner
Liked: Cleanliness, staff & service
Nice staff, central location
Stayed 1 night in Feb 2024

2/10 Terrible

Chelsea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

4/10 Poor

Dustin, Lake Elsinore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Shilin

Traveled with family
Liked: Staff & service
The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Stayed 1 night in Dec 2023

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Only stayed for a few days but enjoyed the amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Stayed 3 nights in Nov 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Shaynel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Anne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Stayed 3 nights in Feb 2023

6/10 Okay

Curtis

Traveled with group, Traveled with partner
Liked: Cleanliness
The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero
Stayed 3 nights in Feb 2023

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is near to everything
Stayed 1 night in Dec 2022

4/10 Poor

Miguel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
La propiedad es muy nueva pero estaba muy sucia la piscina estaba súper sucia, en el área cerca de la piscina habían vasos y copas por muchos días y nunca limpiaron, nuestro cuarto estaba sucio cuando lo entregaron dicen que es porque solo tienen una señora para limpiar todo el hotel.
Stayed 2 nights in May 2022

4/10 Poor

Naomi

Traveled with group
Disliked: Property conditions & facilities
Great breakfast. Clogged toilet, safe not working. Staff not available for repairments. Majority of staff friendly and attentive.
Stayed 4 nights in Apr 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very “Zen” Hotel
The hotel was very cute and staff was very helpful and friendly. Breakfast was surprisingly very good. The options were just right for the different appetites of our group.
Stayed 2 nights in Mar 2022

8/10 Good

Yamiles

Traveled with partner
Liked: Cleanliness, staff & service
The property was very chic and boho. The staff there were very friendly. I enjoy my time there. My only complaint is the cleaning the hotel needs to provide a better service.
Stayed 4 nights in Mar 2022

10/10 Excellent

Diana

Stayed 1 night in Mar 2022

10/10 Excellent

Carmen

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again in a heartbeat.
Amazing place. Isa was so wonderful to me helping me with some travel issues. Very comfortable room.
Stayed 1 night in Mar 2022

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0