It rained during the night. When we woke up in the morning we noticed that the clothes on the bed were wet. There was leak from the roof. Front desk person was not helpful at all and manager was not there.
Also bed was too high and mattress of very poor quality, it squeaked with every move, was not able to sleep at all.
The rate we paid for the hotel was very high compared to other hotels in the area and they were of better quality and service.
Farhad
2024 年 5 月入住 1 晚
10/10 超赞
Alicia Maria
2024 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La zona es muy silenciosa y el personal muy amable
Alicia Maria
2024 年 4 月入住 1 晚
4/10 很差
Alisa
与配偶出行
2024 年 4 月 21 日
不满意:住宿条件和设施,清洁度
It was a beach front hotel so that was nice. However, swimming in the ocean is strictly prohibited due to the riptides. Our room had a ton of large ants on arrival. We notified the house cleaner as she was just next door. And although she promptly came in and swept them out, there was a ton when we returned later that day. Also to note, we where told that check in was after 2pm but the website said noon.
Alisa
2024 年 4 月入住 1 晚
8/10 还可以
Mark
与家人出行
2024 年 3 月 23 日
满意:清洁度、服务设施、住宿条件和设施
The wifi in our unit did not work consistently. Perfect location for getting into town. Would definetley recommend.
Mark
2024 年 3 月入住 2 晚
10/10 超赞
Richard
2024 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property set back from the Main Street straight on to the beach. Accommodation well spread out and extensive well kept gardens. Room very simple but functional.
Richard
8/10 还可以
Line
2024 年 2 月 25 日
Fint til prisen
Tortuguero er et skønt sted, god stemning og hyggeligt rodet. Beach Front var fint nogle steder og slidt andre.
Første værelse var med defekt AC og hårtørrer + larm fra tagplader.
Næste værelse var bedre. Der er lydt.
Søde mennesker og fin morgenmad
Central beliggenhed
Godt til prisen😊
Line
2024 年 2 月入住 3 晚
8/10 还可以
sudhahar
2023 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
sudhahar
2023 年 12 月入住 1 晚
6/10 一般
Angelica
与配偶出行
2023 年 11 月 8 日
满意:员工和服务,清洁度
Está en el pueblo y en frente Del Mar Le falta rotular la llegada y la entrada al hotel, porque cuesta encontrarlo Les falta un poco de mantenimiento, aunque trabajan en ello El personal súper amable Hacen la habitación todos los días Todo queda súper cerca Volvería de nuevo