Lobby

Reviews of Hotel Sunroute Plaza Shinjuku

3 out of 5
Hotel Sunroute Plaza Shinjuku
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1178 reviews" "
Rating 8 - Good. 380 out of 1178 reviews" "
Rating 6 - Okay. 77 out of 1178 reviews" "
Rating 4 - Poor. 16 out of 1178 reviews" "
Rating 2 - Terrible. 17 out of 1178 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Benny L C

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closer to JR station and choices of restaurants around it
Stayed 1 night in May 2024

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Very quiet and clean.
Stayed 5 nights in May 2024

10/10 Excellent

Philippe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is spacious and has a good selection of free amenities. The hotel offers a good selection of services and has areas for laundry, vending machines and more. During our stay we didn't smell any cigarettes and our rooms were clean and well thought out (space under the bed for our luggage). The hotel is near shinjuku station and within a 15 min walk from pretty much all restaurants.
Stayed 7 nights in May 2024
Response from Hotel Sunroute Plaza Shinjuku on May 17, 2024
Thank you for choosing our hotel and for your valuable feedback. We sincerely apologize for the inconvenience you experienced during check-in. We have instructed our front desk staff to address this issue and ensure a smooth process for our guests. We appreciate your feedback regarding our facilities and will strive to make improvements. We are committed to providing a better experience for you.

6/10 Okay

William

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Walkable location to food and shopping district. Close to one of the major transport station in Tokyo. There are limited facilities except for washing machine/dryer. Coaching opportunities for the front desk staff, particularly when we checked in, one of the staff was adament check-in its 3pm and request us to come back, while another staff offered an early check-in for $1000yen per hour.
Stayed 4 nights in May 2024
Response from Hotel Sunroute Plaza Shinjuku on May 17, 2024
Thank you for choosing our hotel and for your valuable feedback. We sincerely apologize for the inconvenience you experienced during check-in. We have instructed our front desk staff to address this issue and ensure a smooth process for our guests. We appreciate your feedback regarding our facilities and will strive to make improvements. We are committed to providing a better experience for you.

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - The hotel is conveniently next to a train station and the Shinjuku Maynds tower that has some great restaurants and Starbucks. Shopping and other restaurants were within walking distance (5-10 min). We also used the airport bus that dropped us and picked us up from here. Cons - The daily buffet was very disappointing. It was pretty much the same thing every day; not enough variety. We purchased the daily buffet when we reserved the hotel to help save on search and travel time, but got bored with the food after day 2.
Stayed 8 nights in May 2024
Response from Hotel Sunroute Plaza Shinjuku on May 16, 2024
We sincerely appreciate your detailed feedback. We are delighted to hear that you found the location convenient and enjoyed nearby attractions. We apologize for not meeting your expectations regarding the variety of the daily buffet. We value your input and will strive to enhance our options to provide a more diverse dining experience. We hope to have the opportunity to offer you a more fulfilling culinary experience in the future.

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small, but makes up for it in location
Stayed 3 nights in May 2024
Response from Hotel Sunroute Plaza Shinjuku on May 17, 2024
We appreciate the feedback we have received. We apologize for any inconvenience you may have experienced during your stay at our hotel. We are pleased to hear that you found the location convenient.We look forward to welcoming you back on your next visit.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location close to Shinjuku station
Stayed 3 nights in May 2024

10/10 Excellent

Elisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time in Tokyo, this place was very convenient and clean, but small. For 2 people in a Economy Double Room, we made it work, there is luggage storage under the bed. There was a family mart just across the street, shinjuku station was very near, and a walk away to omoide yokocho and lots of restaurants. Laundry, there is laundry rooms on certain floors. You can check which washer/dryers were available by checking the status through your tv which was pretty neat. We had a great stay.
Stayed 4 nights in May 2024
Response from ホテルサンルートプラザ新宿 on May 12, 2024
Thank you very much for choosing Hotel Sunroute Plaza Shinjuku for your first visit to Tokyo. We are truly grateful for your kind words about the convenience of our hotel and the surrounding facilities. We appreciate your feedback regarding the room size and the laundry facilities on specific floors. The staff is delighted to hear that you had a comfortable stay. We look forward to welcoming you again when you visit Tokyo in the future.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel. Convenient location. Great breakfast and comfortable rooms.
Stayed 6 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 11, 2024
Dear Guest,Thank you for your kind review! We are delighted to hear that you enjoyed our convenient location, great breakfast, and comfortable rooms. We look forward to welcoming you back soon.

10/10 Excellent

Trang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Staffs was very helpful and nice. Airport limousine drop off and pick up in front of the hotel.
Stayed 4 nights in May 2024
Response from Hotel Sunroute Plaza Shinjuku on May 8, 2024
Dear guest, thank you for your kind words about our hotel's convenient location and helpful staff. We are glad you enjoyed the airport limousine service. We look forward to welcoming you back at Hotel Sunroute Plaza Shinjuku.

2/10 Terrible

Asha

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service
Stayed 4 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 7, 2024
We are sincerely sorry to hear about your experience. Your feedback is valuable to us, and we will address this issue promptly. Thank you for bringing this to our attention. Hotel Sunroute Plaza Shinjuku

8/10 Good

Ioana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are tiny, but that's not surprising for Tokyo. They were clean and comfortable enough. You can find a ton of free toiletries available in the hotel lobby and there's also a convenient money exchange machine. We ended up using it a lot, there are lots of places, especially restaurants, in Tokyo where they don't accept credit cards. Breakfast was reasonably priced and included both Western and Japanese selections. It was a bit repetitive, but it wasn't a problem given we only stayed for a few nights.
Stayed 5 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on May 7, 2024
Thank you for your feedback. We are pleased to hear that you found our rooms clean and comfortable despite their compact size. We are glad you appreciated the free toiletries in the lobby and the convenient money exchange machine. Our breakfast buffet offers a variety of Western and Japanese selections at a reasonable price. We understand your point about the slight repetition in the breakfast options and will take it into consideration. We hope to welcome you back for another pleasant stay. Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 7 nights at Hotel Sunroute Plaza Shinjuku. It is in an excellent location, walkable to most sights in Shinjuku. The train station is across the street with access to the subway right next door. I highly recommend getting the buffet breakfast. It has excellent variety with traditional and Western choices. The hotel is clean, excellent staff and decent sized room.
Stayed 7 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 8, 2024
Thank you for choosing to stay with us at Hotel Sunroute Plaza Shinjuku. We are delighted to hear that you enjoyed our convenient location, buffet breakfast with a variety of choices, cleanliness, excellent staff, and comfortable room. Your recommendation means a lot to us. We look forward to welcoming you back in the future. Warm regards, Hotel Sunroute Plaza Shinjuku

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 6, 2024
Dear Guest, thank you for your positive feedback regarding our hotel's great location. We appreciate your kind words and hope to welcome you back soon.

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 6 nights in Apr 2024

8/10 Good

Yew Hui

Traveled with family
Excellent location. Walking distance to a lot of great local eateries.
Stayed 2 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 5, 2024
Dear Guest, thank you for sharing your positive feedback on our excellent location close to various local eateries. We hope you enjoyed exploring the area. Looking forward to welcoming you back soon!

8/10 Good

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walking distance to multiple stations for bus and train. If you book the airport limo bus this hotel is one of the stops which was super convenient.
Stayed 4 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 4, 2024
Dear guest, thank you for highlighting our convenient location near multiple bus and train stations. We're glad to hear that the airport limo bus stop at our hotel was helpful for your travels. We look forward to welcoming you back soon! Hotel Sunroute Plaza Shinjuku

10/10 Excellent

lay cheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Shinjuku jr station Best is the limousine bus stop at the hotel entrance. Room is clean n spacious
Stayed 5 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 29, 2024
We are delighted to hear you enjoyed our convenient location near Shinjuku JR station. We are glad you found our rooms clean and spacious. We look forward to welcoming you back. Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on May 2, 2024
Thank you very much for staying with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon.

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel’s location is great as it’s a short walk from Shinjuku station and the airport limousine stops at the hotel. Primary reason why I booked the hotel. It’s a bit old but staff were efficient at check in and check out and there was a more varied selection of amenities provided than at other similar hotels. The microwave and laundry facilities were located at several floors which meant that one didn’t have to queue to use them. I would stay again at this hotel.
Stayed 3 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 29, 2024
Thank you for choosing our hotel and for sharing your feedback. We truly appreciate your kind words about the convenient location and various amenities provided for your enjoyment. We look forward to welcoming you on your next visit.

10/10 Excellent

Benny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again. Excellent location.
Stayed 3 nights in Feb 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 27, 2024
Thank you for your positive review. We look forward to welcoming you back to our hotel.

10/10 Excellent

Kawehilani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Feb 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 22, 2024
We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Kawehilani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again, staff very knowledgeable and very helpful, convenient amenities at front lobby.
Stayed 2 nights in Feb 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 22, 2024
We are delighted to hear about your positive experience. Our staff is always ready to assist, and we are glad you found our amenities convenient. We look forward to welcoming you again. Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Leonard

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 23, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

10/10 Excellent

lay cheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in , friendly staff. Clean room but no provision of free bottle drink
Stayed 3 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 19, 2024
Thank you for your valuable feedback. At our hotel, we provide purified tap water throughout the entire building. We look forward to welcoming you again.

10/10 Excellent

Norielyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend this place to anyone is very easy for transportation
Stayed 2 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 18, 2024
Dear valued customer, thank you for recommending the easy transportation access. We aim to provide convenience to all our guests. We look forward to your visit. Hotel Sunroute Plaza Shinjuku

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel can’t be beat. The rooms are small and nothing special but have everything you need.
Stayed 4 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 17, 2024
We are pleased that you have been pleased with the location of our hotel. The rooms are designed with all the necessary facilities. We sincerely look forward to serving you again.

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to SHINJUKU Station, convenience stores & department stores. All within walking distance. Excellent customer service!
Stayed 7 nights in Oct 2023
Response from Hotel Sunroute Plaza Shinjuku on Apr 16, 2024
We are delighted to hear your favorable feedback regarding our convenient location and excellent customer service. We sincerely look forward to welcoming you again! Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Darlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel! Our room was spacious and lovely. The there vending machine and washing machine in different floors of the hotel. Super convenient. Recommend washing small amount at a time since the dryer isn't the best. The hotel is close the the Shinjuku Station and lots of restaurants. We absolutely loved our stay here.
Stayed 3 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 16, 2024
We are delighted to learn that you had a wonderful stay at our hotel. We are pleased that you enjoyed the spacious and lovely room. Thank you for recommending our hotel's laundry facilities; the coin-operated laundry is available on multiple floors. We are glad you enjoyed the convenient location near Shinjuku Station and various restaurants. We look forward to welcoming you again soon!Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Noelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely go back and I plan on it. It was such a great place to stay and pretty walkable to all the transportation you’ll need. Even if you decide to just walk around, it’s a great place to stay. They were also so accommodating because I didn’t have a ticket to get on the bus to go back to the airport but they made it happen anyway. I still had to buy the ticket but it was very easy, cheap, and they didn’t have to go out of their way so it was nice.
Stayed 1 night in Feb 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 16, 2024
Dear guest, Thank you for choosing to stay with us at Hotel Sunroute Plaza Shinjuku. We are delighted to hear that you had a great experience and found our location convenient. We are always committed to providing excellent service to our guests. We look forward to welcoming you back on your next visit. Warm regards, Hotel Sunroute Plaza Shinjuku

10/10 Excellent

Maureen

Stayed 10 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 17, 2024
Dear Maureen,Thank you very much for your feedback.We will hope we will see you at Hotel sunroute plaza ShinjukuRegards,Hotel sunroute plaza Shinjuku

8/10 Good

Charlemagne

Traveled with family
Liked: Property conditions & facilities
This property is close to every thing
Stayed 5 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 15, 2024
Dear guest,We are glad to hear that our property's location suited your needs. We look forward to welcoming you back! Hotel Sunroute Plaza Shinjuku

4/10 Poor

Kiara

Disliked: Cleanliness
There was hair all over the bathroom. There was pubic hair on the towel. I didn't feel like the room was very clean m.
Stayed 2 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 13, 2024
We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness is of the utmost importance to us, and we have addressed this matter with our housekeeping team to ensure such oversights do not recur. Your feedback is invaluable in helping us maintain our high standards. Should you choose to stay with us in the future, we will make every effort to provide you with a pristine and comfortable environment.

10/10 Excellent

Sviatlana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 13, 2024
Thank you for your positive feedback regarding our great breakfast! We are thrilled to hear that you enjoyed it. At Hotel Sunroute Plaza Shinjuku, we strive to offer a delightful dining experience to all our guests. We hope to welcome you back soon for another enjoyable stay. Hotel Sunroute Plaza Shinjuku

8/10 Good

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, and always helpful. The breakfast buffet was large and a good variety. The rooms were small but were clean.
Stayed 2 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 13, 2024
Thank you for sharing your positive feedback with us. We are delighted to hear that you appreciated the great service from our staff and enjoyed the variety offered in our breakfast buffet. At Hotel Sunroute Plaza Shinjuku, we strive to maintain cleanliness in our rooms to ensure a pleasant stay for our guests. We hope to welcome you back soon!Hotel Sunroute Plaza Shinjuku

8/10 Good

Michal

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good stopover place, great location
Stayed 1 night in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 11, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

10/10 Excellent

Michelle Marie, Kirkwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location convenient to Shinjuku Station. The breakfast buffet was the best of our trip. Everyone loved the variety of eastern and western dishes!
Stayed 5 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 11, 2024
Thank you for choosing Hotel Sunroute Plaza Shinjuku for your stopover. We are delighted to hear that you found our location great. Our hotel strives to provide a convenient and comfortable stay for all our guests. Should you need any assistance in the future, please do not hesitate to contact our staff. We look forward to welcoming you back. Warm regards,

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Typical ,clean ,hotel. Very nice staff.
Stayed 2 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 11, 2024
Thank you very much for staying with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

JI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.very close to train station and subway stations. Very good hotel for detailed amenities. Good breakfast buffet.
Stayed 3 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 11, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

8/10 Good

Cangela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, they provide you with multiple toiletries, breakfast buffet is great with multiple options to choose from. Rooms are spacious compared to others we stayed in Tokyo. Unfortunately the bed was really small for us being a family of 3, but most beds are small in Tokyo, but very comfortable bed, clean room and the hotel also very clean. They clean every day which is a plus, and the best part is location, excellent location.
Stayed 2 nights in Apr 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 7, 2024
Thank you very much for sharing your positive feedback regarding your stay at the hotel. We are delighted to hear that you were satisfied with the various bath amenities provided and enjoyed the breakfast buffet. Our hotel team takes pride in maintaining high cleanliness standards, and we are pleased to know that you appreciated the cleanliness of the room and the hotel overall.Regarding the bed size, we appreciate your concern about the typical bed size in Tokyo and are thankful for your comment that the bed was comfortable despite its size. We are also delighted that you valued our hotel's central location. We strive to provide all our guests with a convenient and enjoyable stay. We look forward to welcoming you back soon.Sincerely,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great base for Tokyo - so close to Shinjuku and all that it offers plus so easy to get the train all over the city. Room was very hot to begin with but ac worked well. As others mentioned small but compact rooms but not an issue if you’ve done even the slightest bit of research about hotels in Tokyo. Would def stay here again for a great base to get around and see all Tokyo has to offer.
Stayed 3 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 7, 2024
Thank you for choosing Hotel Sunroute Plaza Shinjuku for your recent stay in Tokyo. We are delighted to hear that you found our hotel to be a great base for exploring the vibrant city of Tokyo, especially due to our convenient location near Shinjuku and easy access to public transportation. We appreciate your understanding regarding the size of our rooms, which are designed to maximize space efficiency.We are pleased to note that the air conditioning in your room helped maintain a comfortable temperature throughout your stay. Should you encounter any concerns during your next visit, please do not hesitate to contact our reception team for immediate assistance. We look forward to welcoming you back for another enjoyable stay and hope you have the opportunity to explore more of what Tokyo has to offer.Warm regards,

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff's are awesome!
Stayed 7 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 6, 2024
Thank you for your kind words regarding our staff! We strive to provide exceptional service to all our guests. Your feedback is truly appreciated and will be shared with the team. We look forward to welcoming you back to Hotel Sunroute Plaza Shinjuku soon. Warm regards,

8/10 Good

PHUONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 6, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 4, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

8/10 Good

Jenny Yi

Stayed 7 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 23, 2024
Thank you very much for staying with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Tze Koon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 3, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

10/10 Excellent

James

Stayed 7 nights in Mar 2024
Response from Hotel Sunroute Plaza Shinjuku on Apr 23, 2024
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.

10/10 Excellent

Lynna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be happy to stay here again.

10/10 Excellent

Wendong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main bus/train terminal and can be easily accessed. Facility is well kept and room is clean. Also has bus access from/to airport so it is very convenient for travelers with lots of luggage
Stayed 1 night in Mar 2024