Ratings based on 975 Verified Reviews

4.3 out of 5
100% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
4 out of 5
by A verified traveler

Posted May 30, 2024 on Expedia
All are good , only that the carpet is very dirty, pillow is too thin, and we walked to Kasai Lumiere that the breakfast is more better then Hotel Lumiere Nishikasai, we don’t know why same price but different food of breakfast
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2024 on Expedia
5 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Exceptional services at Hotel Lumiere, my family has had wonderful experience here. Hopefully I will book the hotel when I revisit Japan again in future.
5 out of 5
by A verified traveler

Posted May 25, 2024 on Expedia
The staff are friendly and very respectful. The room is very clean. Complete with microwave, thermos, fridge, hair dyer. The bed is comfy. Convenient locations
5 out of 5
by A verified traveler

Posted May 21, 2024 on Expedia
It is so good, but they parking lot is small
5 out of 5
by A verified traveler

Posted May 21, 2024 on Expedia
Great location and only a 6min walk to Nishi Kasai station (Tozai line) You can easily connect to other stations from this line and great if you want to get away from the crowds and hustle and bustle of the city. We stayed in a triple room and it was just enough for the 3 of us. We had a balcony room which was lovely and we even saw Mt Fuji from the balcony and the Tokyo Skytree. It would be great if they added some outdoor furniture, but we were still so pleased with the room. Room was equipped with a washing machine that doubled as a dryer, laundry detergent can be purchased at the front desk, a microwave, mini fridge, hot plate cook top and kitchen sink. The bathroom was quite spacious and offered family size shampoo, conditioner and body wash. There were also free amenities in the lobby, such as cleansing oil, face creams, cotton tips and hairbrushes. We loved using the coffee machine in the lobby as well and the free breakfast was a plus. Super close to Disneyland, I highly recommend getting a taxi there as it was only 10-15min drive. The room did feel a little old, but we enjoyed our one week stay, it had everything we needed and the staff were all so lovely. Very impressed for a 3 star hotel.
5 out of 5
by A verified traveler

Posted May 19, 2024 on Expedia
everything else is good except for the few breakfast choices
5 out of 5
by A verified traveler

Posted May 14, 2024 on Expedia
Overall good no complaints
4 out of 5
by A verified traveler

Posted May 14, 2024 on Expedia
The breakfast was great and only a 5 minute walk to the train station
4 out of 5
by A verified traveler

Posted May 11, 2024 on Expedia
It’s bery convinent