Receiving guest is okay but after office hour there’s only 1 guard in entire facility with so more than one building. Our AC was not working and couldn’t find the remote. When we found the guard he doesnt know what to do, so we have to figure it out our self and have to climb it to press it manually. There should be at least on call maintenance 24/7 for a luxurious hotel.
Norhanah
2023 年 12 月入住 1 晚
8/10 还可以
Rensie Chiara,Eugene
2023年11月27日
Rensie Chiara
2023 年 11 月入住 1 晚
10/10 超赞
Dennis
2023年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice get away, even in off season, friendly and attentive staff, very clean.
Dennis
2023 年 11 月入住 1 晚
8/10 还可以
Marlyn
与家人出行
2023年08月30日
满意:服务设施,员工和服务
Hallway carpet needs an updrade.
Marlyn
2023 年 8 月入住 2 晚
8/10 还可以
Vivian
与家人出行
2023年08月28日
满意:员工和服务,清洁度
不满意:住宿条件和设施
It was supposed to be a nice stay, but the moment we arrived we had some issues with the TV - it was unplugged, ( the lamp was also unplugged) - we could not put it in the socket, the housekeeping guy needed to get an extension cord. And then the AC ( most importantly) turned out it was not working well, it’s not cooling enough, we waited for several hours until we called the housekeeping ( again) he arranged for us the other room to sleep in for the night. Such an inconvenience. I hope you guys can sort this out before assigning rooms for the guests. The room though was big.
Vivian
2023 年 8 月入住 1 晚
10/10 超赞
KIM
2023年03月28日
KIM
2023 年 3 月入住 1 晚
8/10 还可以
真实旅客
2021年05月17日
满意:清洁度、员工和服务、客房舒适度
Rooms are a bit old but they're still kept clean. The pool was quite good and well maintained. Was just looking for an outdoors place to hangout but I think they were doing renovations on their other pool and garden area.
真实旅客
2021 年 5 月入住 2 晚
8/10 还可以
真实旅客
与家人出行, 商务旅客
2020年01月2日
庭と閑静中澤雰囲気が好感持てる
環境良し。静かで庭がリフレッシュできる。ただし建物が古く清潔感に欠ける。
真实旅客
2019 年 12 月入住 1 晚
6/10 一般
Hyuphee
商务旅客
2019年12月16日
不满意:住宿条件和设施,清洁度
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