6/10 Okay
Kieu
Traveled with family and small children
May 28, 2024
Disliked: Cleanliness, staff & service
The property itself seems very nice though we did not have the time to take a look. The room however needs major upgrades. We got a two bedroom/ two bathroom with kitchenette.
The first room was a mess, the door was painted in place and would not slide as it was a pocket door. The bathroom sink had no filter so it splashed water everywhere. And the shower head barely worked. As well as the dead bugs found in almost every corner of the room. The second room however was much better. Not perfect but definitely better! Overall the rooms need major improvements to be livable in my opinion, I’ve stayed at motels that were nicer.
The front desk staff were very kind however the mandatory valet service was not so nice. Kept forgetting our car which seemed intentionally? They definitely seemed as though they were only interested in getting the cars for the people who looked like they had money. My husband and I are younger but we didn’t expect to be looked down upon for our age as we paid and tipped to stay at this resort just like everyone else.
Overall I probably wouldn’t stay here again, unfortunately it just wasn’t worth the money nor hassle.
Kieu
Stayed 2 nights in Mar 2024