The welcoming atmosphere and friendly staff and the facilities were all great - would certainly stay recommend staying here
Jan
2024 年 5 月入住 1 晚
6/10 一般
Ryan
商务旅客
2024年05月22日
不满意:住宿条件和设施
Clean enough, but tired - not overly welcoming front entrance, looked a little like it was no longer open.
Ryan
2024 年 5 月入住 1 晚
6/10 一般
Ian
与配偶出行
2024年05月21日
满意:员工和服务
不满意:清洁度
Room cleaning was virtually non existent. Room size was good. Staff were friendly. Hotel was set in a disused 9 hole golf course that had fallen into disuse. Bar and restaurant had excellent panoramic views. Service was good. Location was about a mile from the small village of Cricklade but difficult to walk as there were no paths. Spa facilities nice but small. No playground facilities for children. Price was fair but breakfast quite expensive.
Ian
2024 年 5 月入住 3 晚
10/10 超赞
Gowtham
与家人及幼儿出行
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Excellent stay with family 😍
Gowtham
2024 年 5 月入住 1 晚
6/10 一般
Rebecca
与配偶出行
2024年05月12日
满意:员工和服务
Ground floor courtyard rooms need net curtains as other guests can see into bedroom and living areas through windows. This means you have to sit in bed in mornings with curtains closed and light on.
Spa swimming pool area needs a good clean as spider webs around french doors. Loungers are dirty.
Staff friendly. Food good.
Rebecca
2024 年 5 月入住 1 晚
6/10 一般
Daniel
与配偶出行
2024年05月7日
满意:员工和服务
We booked to stay in a superior room, however when we arrived in the room we noticed there were stains all over the carpet and marks on all of the walls. We requested a new room and was put in a standard room, which was agreed by us. Room was clean but still had some stains on the floor. Wouldn't say 4* hotel with the cleanliness of the rooms.
The staff were really helpful and we enjoyed using the spa facilities. Breakfast the next day was nice and staff were accommodating to make scrambled eggs instead of fried eggs.
Daniel
2024 年 5 月入住 1 晚
2/10 糟糕
Lini
2024年04月23日
Lini
2024 年 4 月入住 1 晚
4/10 很差
Freddie
团体旅客
2024年04月21日
不满意:员工和服务、服务设施、住宿条件和设施
The room felt a bit dated, and although the carpets were stained, the bed was clean and comfortable. Unfortunately, the swimming pool lacked loungers unless you were getting a treatment, and the water was on the chilly side. Additionally, many staff members seemed unenthusiastic and were quite blunt when interacting with guests. Breakfast lacked variety and where food ran low it took a while to get restocked.
Freddie
2024 年 4 月入住 2 晚
10/10 超赞
Brenda
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a very comfortable, quiet, friendly hotel. With many amenities for those who want them.
I have been here 3 times as a single guest and always get a spacious room and large bed, unlike many places where you are squeezed into a tiny room with a single bed.
I always recommend this hotel to my friends.
Brenda
2024 年 4 月入住 2 晚
10/10 超赞
zara
与配偶出行
2024年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were amazing. We were greeted by a gentleman, I believe his name was Festus and he was lovely. There was some miscommunication between expedia and the hotel, however Festus helped us sort it immediately and we had a lovely stay. The food was lovely and the views are gorgeous.
Additionally, the spa was lovely.