We moved in at check in time. I put all my food in fridge and freezer. I realized there was sand on the counter , things were not clean. I went into the bedroom and none of the beds were made. All the linens and towels were in the tub.
I messaged the owner and told her we moved in and nothing was cleaned and beds were not made. She said the unit was empty for 4 days she was surprised they hadn’t cleaned. She called them and told me they were on there way over to make up the beds.
I said ok we are gonna leave while they clean.
We got the ok to go back everything was ready she said. I opened the fridge and all my food was gone, over 200 dollars worth of food. It was all brand new unopened food.
All our suitcases and bags were in the home.
When I told the owner she said, you shouldn’t have left the food in the fridge.
She shouldn’t have told us to check into a dirty home.
After much aggravation and a horrible start to our vacation, she said you can leave if you want but you’ll only ge 1 nights stay returned to you.
I stayed and got 1night refund after asking a few times. Didn’t even cover all the food I lost.
The cleaning lady returned 5 of the items, the least expensive ones. Butter,mustard,sour cream,hot dogs.