Ratings based on 1,743 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 28, 2024 on Expedia
This hotel is very convenient to just about everything in Spokane, clean, quiet, nice amenities, and the extremely comfortable Davenport beds!! Only down part of our stay was having to ask 4 times for more shower gel.
by A verified traveler
Posted May 28, 2024 on Expedia
Kids friendly, convenient location
Comment from Hotel Management
May 28, 2024 by General Manager, Hotel Management
Dear Qian, Thank you for providing us with your feedback. We are happy to hear that our location fit your needs and that the kids enjoyed themselves. We hope that next time you are in the area, you choose to stay with us.
by A verified traveler
Posted May 27, 2024 on Expedia
Beautiful lobby
Comment from Hotel Management
May 27, 2024 by General Manager, Hotel Management
Dear Isaiah,Thank you for choosing Centennial Hotel Spokane! We're delighted to hear you found our lobby stunning. It was a pleasure having you stay with us, and we look forward to welcoming you back.
by A verified traveler
Posted May 26, 2024 on Expedia
Good
Comment from Hotel Management
May 27, 2024 by General Manager, Hotel Management
Dear Robert,Thank you for sharing your experience at Centennial Hotel Spokane. Our team takes great pride in providing excellent service, and we look forward to welcoming you back for another memorable visit in the future!
by A verified traveler from Wenatchee
Posted May 26, 2024 on Expedia
The property from the outside and lobby are beautiful. We arrived with nobody at the front desk to help us. We waited long enough I finally called the hotel phone number so that somebody could send someone to the front desk.
Our room was beautiful and perfectly clean but the walks were paper thin. From one side we could hear the neighbors TV and the other side the young adults were so incredibly noisy at 3am my husband had to get out of bed and go knock on their door and ask them to tone it down so we could try to go back to sleep.
In addition, even though the bed had five pillows they were all too fat and none of them were different as to accommodate someone who needed a smaller one. I slept with a rolled up towel for a pillow.
We would not stay here again.
Comment from Hotel Management
May 27, 2024 by General Manager, Hotel Management
Dear Jacqueline,We appreciate you staying with us and taking the time to share your thoughts. While we're glad you enjoyed our beautiful property, we apologize for any issues with service and noise. Your comments will be shared with our team for review and correction. If you're in the area again, please consider coming back to see us.
by A verified traveler
Posted May 24, 2024 on Expedia
Loved it. A great place. We left a necklace at the hotel, and my pal called in and filled out the necessary information, but has yet to hear any work--one week later. Pretty bummed about the lack of follow up.
Comment from Hotel Management
May 26, 2024 by Centennial Management, Hotel Management
Hi Rose. I am glad you had a great stay. I will forward your comment on to my security team and I hope we can get the ball rolling on (hopefully) getting your necklace back to you. See you soon!
by A verified traveler
Posted May 24, 2024 on Expedia
Great view of the park and the river, the jetted tub was nice (though it more jets would have been better) and very spacious the bathroom was very small and the exhaust fan needed maintenance and was quite loud also the previous guest’s leftovers were still in the rooms mini fridge which wasn’t very cold so they stunk and made the fridge stink the bed and pillows were too soft for my taste
Comment from Hotel Management
May 27, 2024 by General Manager, Hotel Management
Dear Jason,Thank you for staying with us and for your review. We are pleased you enjoyed our superb views and soothing jetted tub; however, we apologize for any concerns with the cleanliness or maintenance of our accommodations. Rest assured, we will investigate any issues and make the necessary corrections. It was our pleasure having you stay with us, and we hope you will consider a return visit should your travels bring you back to the area to allow us another opportunity to impress.
by A verified traveler
Posted May 24, 2024 on Expedia
Comment from Hotel Management
May 26, 2024 by Centennial Management, Hotel Management
Thank you for your kind words. we hope to see you at the Centennial Hotel soon!
by A verified traveler
Posted May 22, 2024 on Expedia
Comment from Hotel Management
May 26, 2024 by Centennial Management, Hotel Management
Thank you for staying at the Centennial Hotel Spokane. We hope to see you again soon.
by A verified traveler
Posted May 22, 2024 on Expedia
Loved it!
Comment from Hotel Management
May 22, 2024 by General Manager, Hotel Management
Dear Katherine,We're delighted to hear that you had a great time with us, and we trust that everything was in order for your stay. Thank you so much for the perfect rating, and we hope to see you again soon.
