A very friendly and warm welcoming staff with a smiles on their faces as you enter and greet you. We arrived hours early before the usual 4pm check in time and we just thought we would check if our room could be ready early. Surprisingly enough, it was ready and they were able to check us in right at that moment, with no extra early fees! The rooms were fresh and clean and had everything we needed, especially in the full kitchen! The pool, spa and steam room, plus pool table, ping pong and corn hole outside amenities was perfect, the kids and us adults enjoyed it a lot! So great to have the Riva Grill and a McDonalds next door, the views and just steps to the Boat dock and lake activity rentals (SUP, kayaks, etc) was also all so convenient! This is definitely a wonderful resort to come back to and plan another family or romantic getaway!