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"This hotel was in a perfect location, huge family room beautifully clean, felt safe and secure and staff were excellent. The only issue we had was on arrival to the room, to find only one bed for 3 people and no sofa bed. Went to reception to be told it would be an additional $45 per night for a rollaway bed, after a 20 minute discussion with the hotel it was agreed they would provide this FOC as my son is 14 yrs old, it was not appropriate for him to share with myself and my friend who was travelling with us as suggested at one point by the hotel. Expedia really need to make people aware of this on there site if sofa beds are not in the room as suggested on the advert."

"Very quiet and beautiful hotel! Lots to do in the area too!"

"Excellent location in Times Square. Rooms are tiny but so what? You didn't come to NYC to sit in your hotel room. Great bang for your buck."

"Had a wonderful stay! Most amazing rooftop view of the skyline "

"The best hotel I have stayed in for price, convenience, comfort and staff. The staff could not have done more for us, the location was perfect for Manhattan and we loved our room. Wouldn’t hesitate to recommend to others and if we make it over to New York again we will definitely be staying here. Lucy and Luke (England!!) "

"We loved the hotel for its proximity to everything we wanted to get to and the staff was very helpful with information or hailing cabs. The elevator situation was a pain unless you knew to use the service elevators and then it was a non-issue. "

"The place located in a safe neighborhood, clean rooms ,bathroom, bed and pillows. Great housekeeping service. 5 out of 5 overall "

"I always enjoy staying here. Close to Penn Station, easy to walk to all the theatres. Also, everyone who works here is really nice. "

"Awesome "