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Reviews of The Loren at Pink Beach

5 out of 5
The Loren at Pink Beach
116 South Shore Rd, Tucker's Town, Smith's Parish

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 221 reviews" "
Rating 8 - Good. 27 out of 221 reviews" "
Rating 6 - Okay. 7 out of 221 reviews" "
Rating 4 - Poor. 2 out of 221 reviews" "
Rating 2 - Terrible. 1 out of 221 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful on the water. Needed to taxi to attractions but easy to find.
Stayed 4 nights in Mar 2024

10/10 Excellent

Doris, Walls

Liked: Cleanliness, staff & service
Love this place!
Stayed 3 nights in Jan 2024

10/10 Excellent

Bebie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful facility and wonderful staff! The restaurant is somewhat over priced in my opinion but otherwise great place for relaxation and intimacy
Stayed 2 nights in Feb 2024
Response from Director of Front Office on Mar 8, 2024
Thank you for taking the time to write your review of your stay with us. We are happy to hear that you enjoyed the facility and the service of the staff. I am however apologetic that we did not meet your expectations in regards of the value.We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Miko

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Director of Front Office on Mar 8, 2024
Thank you for taking the time to write your review of your stay with us. We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST
It was by far the best accommodations i have had the pleasure to vacation at and the employees were always very helpful
Stayed 4 nights in Sep 2023
Response from Director of Front Office on Mar 8, 2024
Thank you for taking the time to write your review of your stay with us.We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Julian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very trendy, clean and beautiful! We travelled with our 11 month old baby and the restaurant staff were very accommodating and friendly.. like family to her. Food was delicious, room service very quick, the kiddie pool was perfect for us, other kids around but never felt loud or crowded anywhere. Relaxing and welcoming vibes everywhere we went. Had a facial with Alin Y at the Sisley Spa and it was divine. Don’t know why I waited until my last day for a treatment!! Lastly the beach was nice too, except the undertow is too strong most of the time and waves are choppy so you couldn’t easily walk in holding a baby. Saw lots of parents with young kids / babies decide not to go in.. but if you’re an adult / average swimmer it’s totally fine and you’ll get a nice workout in! Loved this hotel so much, didn’t feel the need to go off property except to see the local aquarium & zoo!
Stayed 4 nights in Aug 2023
Response from Director of Front Office on Mar 8, 2024
Thank you for taking the time to write your review of your stay with us. We are happy to hear that you enjoyed the facility and the service of the staff. We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Jackie

Stayed 5 nights in Aug 2023

10/10 Excellent

Jeanine

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Bryan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Regardless of what anyone informs you, this is not a 5-star resort. Not by my personal years of experience and travel. We’re it marketed properly as the low 4-star property it actually is, I could better accept the glaring deficiencies as they are. It was among the most disappointing resort vacations of my lifetime. I truly felt like I was scammed. Despite ALL the issues we showed then and brought to their attention. Essentially nothing was done to truly rectify the situation. Just words and apologies. Not a good business modem in my opinion.
Stayed 7 nights in Jul 2023

10/10 Excellent

lawrence

Traveled with partner
Liked: Staff & service
Private beach, seaside dining
Stayed 5 nights in Jun 2023

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Gorgeous property, luxe room and incredible service! Well located to be able to taxi into Hamilton or over to St George. Beginning of May was a bit early for beach weather (water was chilly), but great to sit on the beach and the pool is heated (a bit). The food was great, but we had to taxi everywhere, so we bought munchies at a grocery store in Hamilton and supplemented. Service in the hotel is unparalleled- they never said 'no' to any request!
Stayed 4 nights in May 2023

10/10 Excellent

Zsach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property and we had a great time
Stayed 3 nights in Apr 2023

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Bermuda with a private beach
Stayed 2 nights in Apr 2023

8/10 Good

David, ew York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded beach and swimming pool was excellent. Room in the villa was excellent. Service and food at restaurant was excellent. No complaints.
Stayed 9 nights in Mar 2023

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Juliette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort itself was beautiful and the staff were amazing. The only issue that we had was that twice we had to call the front desk to get the hot water fixed in our room. There is also nothing within walking distance of the resort which means you will have to call for a cab anytime you want to leave the property.
Stayed 3 nights in Mar 2023

8/10 Good

Zahira

Stayed 4 nights in Mar 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful property! So clean huge rooms! The staff was great friendly and helpful. We will definitely be back!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with such professionalism . Mikalya was very personable . The room was very spacious and modern. Ambiance excellent. View spectacular. Overall staff pleasant.
Stayed 1 night in Mar 2023

10/10 Excellent

Ghenima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Cam

Stayed 3 nights in Feb 2023

10/10 Excellent

Amol D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every moment of our stay. Excellent service, amenities, dining options and the ocean views
Stayed 3 nights in Feb 2023

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Loren Was Phenomenal . I would have loved more eating options but all food on property was fire they had an awesome staff who made sure I had help at every turn
Stayed 4 nights in Feb 2023

10/10 Excellent

Omotola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

TaQuala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very luxurious!! Excellent!!
Response from Tarryn Clark on Jan 24, 2023
Dear TaQuala, Thank you for your wonderful review. I'm pleased to read we exceeded your expectations. We hope to welcome you back soon.

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel on one of the nicest beaches on the island. The staff was so helpful with anything we needed. Loved staying here.
Response from Tarryn Clark on Jan 24, 2023
Dear Leila,Many thanks for your review and for mentioning our fantastic Team. They were also very pleased to read your compliments. We all cant wait to welcome you back.

8/10 Good

Pingjuan

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor, Olga and Alex are outstanding, always happy to help and ensure you have the best stay possible. I would stay at the Loren if I came back to Bermuda
Stayed 7 nights in Dec 2022
Response from Tarryn Clark on Jan 11, 2023
Dear Carla,Thank you for your glowing review on our amazing team, your kind words made their week! We hope you decide to come back and we look forward to hosting you again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bermuda vacation
Fabulous hotel. The staff was truly amazing especially out by the pool. I’d definitely recommend staying at this hotel and will again on my next trip to Bermuda.
Stayed 1 night in Jan 2023
Response from Tarryn Clark on Jan 11, 2023
Dear Lisa,Many thanks for your lovely review, especially for mentioning our amazing team- they were very grateful for your compliments. We look forward to welcoming you back soon.

10/10 Excellent

Sara Niv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Location is really good. The staff are amazing and make you have a great experience! Vladimir and Ly were the best!! Didn’t have to ask and Vladimir already knew what we wanted! All his recommendations were good! The only inconvenient is that there is no sidewalk and because of that, we were obliged to take a taxi every time we wanted to go out. Beside that… will definitely go back and recommend the Loren!!
Response from Tarryn Clark on Jan 11, 2023
Dear Sara,Thank you so much for your wonderful review. In particular, thank you for mentioning Vlad and Ly- they were especially grateful to read your compliments. We are thrilled you are planning to return, we cant wait to host you again.

10/10 Excellent

Nia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Michelle, Mary Ann, Andrew and all of the staff was incredible. Amazing location.
Stayed 3 nights in Nov 2022
Response from Clementine on Nov 14, 2022
Thank you very much for your nice review, this will be shared with the team accordingly.We look forward to welcoming you back soon!Kind regards,

8/10 Good

Marianna

Stayed 3 nights in Nov 2022

10/10 Excellent

Melody, Virginia Beach

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stunning ocean views from this hotel!! Very secluded, service was amazing. Would definitely stay here again.
Response from The Loren Team on Nov 13, 2022
Thank you for your great feedback, we look forward to welcoming you back!

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites and the team are both excellent
Stayed 7 nights in Oct 2022
Response from Tarryn Clark on Oct 20, 2022
Thank you Peter for your wonderful compliments on our Team. I'm also very pleased you were comfortable in our Suites. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Roxanne, Rockville Centre

Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing plac
Stayed 3 nights in Sep 2022
Response from Tarryn Clark on Oct 20, 2022
Thank you Anthony for your high rating and your very kind words.

10/10 Excellent

Allyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Beautiful hotel with top notch service!
Stayed 4 nights in Sep 2022
Response from Tarryn Clark on Oct 20, 2022
Dear Allyson, Thank you for your lovely review, we all cannot wait to welcome you back and spoil you again.

8/10 Good

Kajal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Tarryn Clark on Oct 20, 2022
Thank you for your high rating.

10/10 Excellent

Vivian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Loren is a beautiful property. The staff, service and food are all top notch. The beach itself is a little small. We also would have liked a breakfast included or other modified meal plan. Our 2 bedroom suite was perfect for a family of up to six and a crib.
Stayed 4 nights in Aug 2022
Response from Tarryn Clark on Aug 12, 2022
Dear Vivian, Thank you for taking the time to post a positive review. The Team has appreciated your compliments very much! I'm pleased to read you specifically enjoyed one of our wonderful 2 Bedroom Suites- they are really the perfect room type for families traveling together. The entire Loren Team hope to have the pleasure of hosting you and your family again in the near future.

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022
Response from Tarryn Clark on Aug 12, 2022
Thank you for your high rating Lindsay.

10/10 Excellent

Michael, Hopkinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spectacular views. Excellent restaurant (Pink Beach Club), lovely pool, good gym. Great service.
Stayed 5 nights in Jul 2022
Response from Tarryn Clark on Aug 12, 2022
Dear Nancy, Many thanks for your wonderful review. The Team has appreciated reading your positive feedback on their service extended to you and on our amenities you enjoyed. We hope to have the pleasure of hosting you again in the near future.